AddressWe are dedicated to providing high-quality glass solutions for commercial and residential projects. With a commitment to excellence and customer satisfaction, we have built a strong reputation in the industry. We are currently seeking a dynamic and organized individual to join our team as a Manager to support operational functions and oversee installer scheduling. Below are a list of duties that would be required to be successful in the position
Workshop Management
- Undertake operational management of trade and other workshop staff with the qualifications in fabrication and glazing.
- Ensuring the cost-effective use of resources is considered in the undertaking of all tasks.
- Confident communication skills for delegating tasks to workers
- Monitor materials / stock holding in coordination with Manager
- Program and deliver instruction to in-factory workers in production timelines
- Process cutting sheets and order appropriate materials in coordination with Manager
Installation Scheduling
- Scheduling on-site technicians
- Confident communication for booking installs with clients
- Program and deliver instruction to on-site trades for reactive works
- Program and deliver instruction to on-site trades for planned installations
Client Support
- At all times conduct business undertaken on behalf of the business in a professional manner to ensure the reputation of the business is upheld at all times.
- Ensure client timeframes are managed
- Demonstrate good industry knowledge to clients
- Answer phone enquiries and emails - predominately relating to works in progress / scheduling
Administration
- Answer general phone enquires and emails escalated from reception
- Assist with first point contact (e.g. phone, showroom, cash sales etc) if Reception is busy
Safety & Health
- To ensure compliance with all safety and health requirements, including wearing of PPE gear as required.
- Ensure workspace is maintained in a safe working environment
Trade license, Site Inductions and Clearances
- Glazier trade certificate.
- Current driver’s license
- Glass Standards knowledge
- Construction Industry White Card
