AddressProgrammed Skilled Workforce are currently looking for enthusiastic candidates to commence in a role with a large recreation facility that is based on the Gold Coast within their Gym department.
The role forms part of a well-established team, working with various stakeholders in an enjoyable and educational environment. This role contributes largely to the overall customer experience for members and requires a friendly and organised individual.
In this position you will be responsible for various administrative tasks as well as managing multiple aspects of client memberships. We are currently looking for someone who is available across Monday - Friday, with ability to work 38 hours per week.
Duties may include, but are not limited to:
- Oversee the daily operation of gym
- Welcome guests
- Book and conduct inductions and tours
- Coordinate maintenance and cleaning
- Manage gym email inboxes and phone enquiries
- Maintain Fitness Class schedules
- Lead customer feedback process and address complaints
- Assist to recruit, onboard and train staff
- Rostering
- Develop and implement new member attraction and retention campaigns
- Coordinate advertising and marketing for various programs
- Manage membership compliance (eg. membership guidelines, inductions)
- Identify and implement initiatives to support retention and engagement
- Lead financial and reporting processes
What we are looking for:
- Previous experience in a similar coordinator role
- Customer service exposure
- Problem solving skills
- Computer skills
- Passionate about fitness and member satisfaction
- Positive Blue card - mandatory
- Current first aid and CPR certificate (or willingness to obtain)
- Team player with a positive attitude
If you are interested in applying for this role, please click on APPLY and upload an updated resume. If you experience any difficulties uploading your resume, please call Programmed on 1300 776 472.
Job reference number: 210239418
Please note, only suitable applicants will be contacted.
