Hire Controller | Data Entry Operator

About Us

Hi-Reach Rentals is a Progressive Company and a market leader in the hire industry, specialising in EWP’s, Boomlifts, Scaffolding, Mastclimbers and Swing Stages.  We have been operating in since 1997 with branches in Brisbane, Sunshine and Gold Coast.  Brisbane being the Head Office.

We are excited to announce that we are experiencing growth and now have a position/s available to the right candidates within our:

• Machine Hire Department

Why us?

You will have a friendly team based at our head office in Brisbane (Murarrie). Reporting directly to a supportive Supervisor who is invested in your initial training and guidance on our systems and processes and your ongoing professional development opportunities within the business.

• Do you want to work somewhere that enables you through training and a supportive team to take ownership of your role and work autonomously? 
• Do you want to work somewhere that you have the potential to grow with the business and expand your role? 
• Do you want to work somewhere that respects work/life balance and flexibility?

Hi-Reach is growing and continues to aim to be on the forefront of employee experience. Providing a stable and family friendly environment. In this role we will empower you in your skills and experiences which will give you the chance to evolve and grow your responsibilities within the business. 

We look forward to welcoming you into the team and business! Don’t hesitate to get in touch and let us know why this opportunity sounds right for you. We are looking to bring the right applicant on as soon as possible. 

The initial role:

• Perform the following but not limited to:
  • Data Entry of Hire Contracts (All information provided prior to entry)
  • Ringing customer to verify if machines are still required
  • Taking calls for off hire of equipment
  • Assisting in Yard checks of equipment to ensure location accuracy
  • Exceptional customer service skills and well organised administration skills
  • Clear communication with a professional phone manner 
  • Strong computer skills and eye for detail 
  • Providing support to the sales team and other key staff

Hi-Reach is offering for each candidate the following:

• Training and support will be provided by a very dynamic an experienced team,
• Ability to transfer to other roles as you gain experience and knowledge within the organisation,
• Uniforms offered after initial 3 months,
• 6-month probation period,
• Salaried position (above the award),
• Monday to Friday (inclusive),

The successful candidate will require:

• Back ground in customer service, building & construction or the like
• A proven ability to be adaptable to changing priorities and work conditions including the ability to both work as parts of a team and to work autonomously to complete tasks within the required timeframes
• Eye for Detail (care factor),
• Integrity, honesty and good work ethic,
• Computer Literate with ability to utilise Microsoft products ie:
  • Outlook,
  • Excel,
  • Word
• Good written and verbal skills,
• Well-presented and organised,
• Fast learner.

** It would be appreciated if Recruitment Agencies would not contact us regarding this position or any future positions.

We take this opportunity to thank everyone that will be applying for this position, however if you have not heard back from us within 1 month of this advertisement appearing you have been unsuccessful in your application.