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Form of workAbout us
Kingpin is a premier entertainment destination where guests feel like royalty and our team feel like family. There are 8 huge venues across Australia and Kingpin is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Zone Bowling & Timezone.
Across Australia & NZ, TEEG has more than 100 venues and 5000 team members; all devoted to creating remarkable experiences for our guests!
Responsibilities
We are currently looking for a Hospitality Reservations Coordinator to join our Kingpin Sales team in Sydney. This role is exciting and allows you to grow and develop within a global company, whilst being hands-on and assisting in the creation of REMARKABLE events for our guests!
Your responsibilities will include:
- Selling exceptional events to our group and corporate guests and upselling our exciting packages.
- Pro-actively seeking out new business leads through Business Development.
- Managing guest expectations and requirements for our guests from inquiry to following up for feedback after the events.
- Managing and cultivating existing partnerships.
- Liaising between our Kingpin Crown venue team and the guests to ensure seamless events.
- Customising experiences for each guest through highlighting the benefits of our top-notch premium packages, beverage offerings and selling our sizzling new menu!
- Promoting Kingpin and being a proud brand ambassador.
- Delivering exceptional and premium service.
Skills and experience
This role is integral to the Kingpin Sales team and would suit a candidate who is passionate about Kingpin and delivering incredible events. This role will bring new opportunities and challenges! This is not a commission-based role, but there are very achievable bonus targets that will allow you to earn money on top of your base rate!
In addition, the ideal candidate will possess:
- Prior experience within Sales, ideally from a retail or entertainment industry.
- A passion for selling, delivering results, and striving for excellence.
- A genuine desire to deliver truly remarkable experiences.
- Demonstrated ability to build long term business partnerships.
- Well-developed persuasion, negotiation and influencing skills.
- A true partner that can make themselves indispensable to the team.
- The epitome of our values; FUN, REMARKABLE, REAL, OBSESSED, PARTNER
What you’ll get!
- A reputable organisation that is on a growth trajectory and offers strong job security.
- Growth opportunities to advance your career.
- Incredible discounts + perks across all brands over Australia & NZ.
- Being a part of a culture that will make you jump out of bed in the morning.
If we sound like the perfect fit for you, apply now!
