If you and your partner are passionate about hospitality, possess the skills to lead a dedicated team, and are ready to embrace the unique challenges of a tropical paradise, we invite you to apply for this exciting opportunity.
About the Company:
Nestled in the heart of Far North Queensland's tropical paradise, this luxury hotel is a beacon of relaxation and sophistication. Surrounded by lush rain forests, pristine beaches, and the breathtaking Great Barrier Reef, the establishment offers a unique blend of tranquillity and adventure. With a commitment to providing an exceptional guest experience, they are seeking a dynamic and experienced Hotel Management Couple to lead the dedicated team.
About the Role:
As the Hotel Management Couple, you will be entrusted with the overall responsibility for the seamless operation and success of this tropical retreat. Working together as a cohesive team, your shared passion for hospitality and commitment to excellence will be the driving force behind the hotel's continued success.
Key Responsibilities:
Operational Excellence:
- Oversee day-to-day hotel operations, ensuring smooth and efficient work-flow
- Maintain high standards of service, cleanliness, and guest satisfaction
- Collaborate with department heads to optimise performance across all areas
Guest Experience:
- Foster a welcoming and personalised guest experience
- Address guest feedback and concerns promptly and professionally
- Implement strategies to enhance guest satisfaction and loyalty
Team Leadership:
- Lead and inspire a small diverse team to deliver exceptional service
- Foster a positive and collaborative work environment
- Conduct regular training sessions to enhance staff skills and knowledge
Financial Management:
- Develop and manage budgets, ensuring financial targets are met
- Implement cost-effective measures without compromising service quality
- Monitor revenue streams and identify opportunities for growth
Marketing and Promotion:
- Work closely with the marketing team to create and implement effective promotional strategies
- Leverage local partnerships to enhance the hotel's visibility and reputation
- Stay abreast of industry trends and competitors to maintain a competitive edge
Qualifications and Requirements:
- Proven experience in Hotel Management roles, preferably as a couple
- Solid understanding of Trust Accounting, Body Corporate and have a current Real Estate Licence, RMLV and Approved Managers Licence
- Strong leadership, communication, interpersonal abilities and organisational skills
- In-depth knowledge of the hospitality industry and current market trends
- Ability to work under pressure and handle challenging situations with grace
- Flexibility to adapt to a tropical environment and remote location
Benefits:
- Competitive salary package
- Accommodation provided
- Opportunities for career growth and development
- Work in a stunning tropical location with a supportive and friendly team
- Enjoy the wonderful tropics on days off
To apply online, please click on the apply button.
Alternatively, for a confidential discussion please contact Isaac Gorton on 0488 488 ***.
Seeking a job change?
When you fill out a confidential profile with Frontline Hospitality it goes to our team of experienced recruiters who will work with you to find your dream role.
Our unique system of recruitment means the whole team will be trying to find you the right job. Whether it is now or in the near future we will continue to match positions to suit your needs until we find you the perfect job!
Or just looking around?
We highly recommend that you call us even if you are not officially in the job market. Once we understand what you are looking for we keep you in the know, because no one knows Hospitality like us.
Also, the majority of positions we fill are done so without advertising! Existing Frontline Hospitality registered candidates often get the first look at new opportunities.
Did you know?
Frontline Hospitality has offices across Australia and not all of our roles are advertised on external job boards, so head to our website to view all of our available positions and apply for any roles of interest.
www.frontlinehospitality.com.au