Information Management Administrator

Record management

Records Management Officer - 

Are you passionate about optimising Information Management systems? Do you thrive on ensuring that critical business documents are organised, accessible, and secure? If so, we have an exciting opportunity for you!

Responsibilities:
As a Records Management Officer specialising in EDRMS, you will:

• Manage day-to-day EDRMS functions, including conducting document quality checks, maintaining user groups, and addressing help requests.
• Collaborate with external vendors to implement and test system improvements, bug fixes, and upgrades.
• Ensure seamless administration of document templates and forms within the EDRMS.
• Identify and drive continuous improvements in EDRMS functionality.
• Support the evaluation and selection of new systems and technologies to enhance Document Control and Records Management.
• Communicate system and process changes to stakeholders effectively.

• Proactively engage with information owners across the organisation to promote EDRMS adoption.
• Facilitate the capture and management of business information within the EDRMS.
• Ensure that the EDRMS acts as a central repository for relevant business documents and drawings.
• Develop and maintain comprehensive training materials for EDRMS usage.
• Conduct one-on-one or group training sessions on Information Management practices and EDRMS utilisation.

• Generate regular reports on system health, including tracking overdue documents, pending approvals, and documents due for disposal.

Requirements:

• Proven experience in EDRMS administration or a related field.
• Familiarity with document classification, indexing, and retrieval processes.
• Strong communication skills to liaise with stakeholders and external vendors.
• Detail-oriented and organised approach to managing records.
• Bachelor’s degree in Information Management, Records Management, or a related discipline is highly desirable.