Information Officer , Public Trust Office

This position assists the Information Management Team within the Brendale Office on a variety of administrative tasks - processing incoming mail for the Brendale Office; scanning and allocating customer correspondence; scanning and preparing customer invoices for processing; allocating customer invoices and correspondence and file retrievals.

Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group Administration
Classification AO2
Workplace Location Brisbane - North
Job ad reference QLD/PT10/23
Closing date 27-Mar-2023
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration 30 June 2023
Contact person Sarah Tabone
Contact details 3564 2747
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Key Responsibilities

The Information Officer performs a variety of different functions across information, records, knowledge and service delivery based on organisational priorities and support needs, within the scope of the specialisation, and includes the following activities:

• Provides user support and information management services focusing on enabling productivity and improving the quality and accessibility of Publie Trustee information assets. This may range from records and document handling through to assisting users in searching and analysing PTQ information.
• Assist clients with requests for information involving searches of all Information Assets including databases.
• Assist with the retention and disposal of files and contribute to the development of internal work instructions and procedures.
• Participates in large complex information and knowledge activities to build contemporary “digital first” information and knowledge management services.
• Maintains productive relationships with the business and provides advice and assistance on the application of the offices information management tools.
• Identify and evaluate trends in records management activities. This will involve identifying and resolving minor issues and referring more complex matters to senior Information Management staff.
• Contribute to an equitable, healthy and safe work environment.
• Other duties as directed.

How to Apply

To enable the panel to assess your merit, your application should include:

• Your current resume which details your work experience and relevant information to this position.
• A short statement (no more than one page) focusing on your knowledge, skills and attributes as outlined in the key responsibilities and key capabilities.
• Contact details for two work related referees. At least one referee must be your most current or recent supervisor and have a thorough knowledge of your work performance and conduct within the previous two years.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

If you experience any difficulties applying online please contact the Human Resources Services on 3564 2804.

Documents

Before applying for this vacancy please ensure you read the documents below.