Company

Department Of Education QldSee more

addressAddressQueensland
CategoryCustomer Service

Job description

The Information Officer accurately and promptly processes Ministerial and Director-General documents adhering to the Department's records management system.

About the Department:

The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.

About the Role

Responsibilities include:

  • Undertake a range of administrative tasks and records management, in a high-volume setting, to support the operational requirements of the unit.
  • Respond to inquiries emanating from within, and external, to the unit in a courteous manner and within appropriate timelines.
  • Liaise with officers at all levels of the department, other government agencies, educational institutions and organisations, the private sector and community representatives.
  • Produce regular reports on behalf of the unit to assist in the management of executive records.
  • Maintain internal registers and databases utilising a range of commercial software systems including Content Manager and Microsoft Office applications.
  • Contribute to the development and refinement of procedures, systems and standards by providing formal and informal feedback on implementation issues and quality assurance processes.
  • Assist in the preparation of responses to sensitive and confidential correspondence directed to the Minister and Director-General and process correspondence providing a high level of service and a continuous flow of work in line with departmental standards.

Interested? To Apply: 

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

Salary rate shown is reflective of full-time (1.0 FTE).

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. ( https://alt-qed.qed.qld.gov.au/working-with-us/induction/department/human-resources/inclusion-and-diversity#:~:text=Pathways%20to%20Parity,participate%20fully%20in%20our%20workplaces. )

Refer code: 2272844. Department Of Education Qld - The previous day - 2024-05-24 04:55

Department Of Education Qld

Queensland
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