Instructional Designer And Trainer

Instructional Designer and Trainer

Be instrumental in developing and delivering educational resources to improve the experiences of LGBTQ+ people in their workplaces, accessing healthcare, and participating in sports.

• Ever wanted to combine your training expertise with your passion to support the LGBTQ+ community?
• ACON’s Pride Inclusion Programs is looking for a passionate and accomplished person to develop and deliver LGBTQ+ inclusion education to support its 3 membership programs (Pride in Diversity, Pride in Sport, Pride in Health + Wellbeing).

What’s ACON’s Pride Inclusion Programs you say?

ACON’s Pride Inclusion Programs (APIP) comprises 3 organisational support programs that drive LGBTQ+ inclusion within; Australian Workplaces (Pride in Diversity), Australian Sport (Pride in Sport) and Australian Health and Wellbeing Services (Pride in Health + Wellbeing).  In addition to the provision of subject matter expertise and support, the three programs facilitate the delivery of cutting-edge educational content in LGBTQ+ inclusion to member organisations, with a view to improving the knowledge, understanding, and confidence of their staff and improving the culture for LGBTQ+ people.

Ok, so what’s the role?

The role sits within the Quality, Training and Research unit, which provides industry-best research and educational content, to support the vision of the APIP division and its programs. Its key role is to ensure all divisional offerings are relevant, current, and accurate, and delivered consistently, to oversee all training content, index processes, data extraction, manipulation, and reporting, across all programs and all external research partnerships and outputs, ensuring currency, accuracy, and consistency of message across all training modules, all programs and fee for service offerings. 

The Instructional Designer and Trainer will support educational content development and design, across the 3 membership programs. In addition, the position will provide support to the membership programs by the facilitation of any of the standard educational content as required. 

The Instructional Designer and Trainer is essentially an expert in development and delivery of educational programs, targeting different audiences within organisations, supporting the recommendations of the membership programs. You will work with the program leads to understand who their key audiences are, what the key learning objectives are, and develop a recommended training plan for an organisation, plus the resources to support the plan.

You will:

• Work with subject matter experts to develop all training content for all Pride in- programs (PID, PIS, PIHW). This includes accompanying resources, decks, facilitator guides, etc.
• Work with subject matter experts and Pride Training to assist in the creation of content for any eLearning programs developed on behalf of Pride in- programs or that will be utilised by Pride in- programs.
• Working collaboratively with subject matter experts as required to ensure all curricula is current, evidence-based, and ethically delivered, with a particular focus on community safety and potential triggers. 
• Ensure currency, accuracy, and consistency of message (where appropriate) across all Pride in- training modules.
• Support implementation of new/changed content for divisional staff via user acceptance testing, socialisation of initiatives, and ‘train-the-trainer’.
• Support the design and content management of endorsed trainer programs 
• Provide back-up training to support the team during peak activity. 

Who are we looking for?:

• At least 3- 5 years of experience designing and developing engaging training materials, centred in creative and innovative design.
• Strong track record in developing facilitated learning (face-to-face and webinar), backed with relevant collateral, e.g., PowerPoints, job-aids, and facilitator’s guides.
• Experience delivering structured, flexible, relevant and interesting training sessions and assists all learners, regardless of level, to achieve their training goals in both face-to-face and webinar formats.
• Confident public speaker and educator.
• Strong administration and organisational skills, including computer literacy.
• Demonstrated application of best practice learning methodologies (e.g., ADDIE, COM-B, 70:20:10) in the design of learning solutions and assessments.
• Ability to think creatively, identify and explore new training concepts and best practice approaches to support the development of learning initiatives.
• Excellent interpersonal, customer service and communications skills, both written and verbal. 
• Proven track record in quickly building and maintaining trusted and respectful relationships across diverse teams and key stakeholders. 
• Ability to collaborate, seek understanding of conflicting views and work towards win-win solutions without comprising quality or evidence base. 
• An understanding of the LGBTQ+ community and in particular challenges faced by LGBTQ+ people within the workplace, sport and/or health + wellbeing settings. 

What else can we tell you?

ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.

To support the successful candidate in their new role at ACON we offer:

• Flexible working arrangements.
• Generous learning and development opportunities.
• Potential for tailored mentoring opportunities.
• Supportive working environment with a knowledgeable and friendly team.

You’ll be part of a dynamic team of individuals within ACON’s Pride Inclusion Programs, who support organisations Australia-wide to create inclusive environments for LGBTQ+ people.

What’s the remuneration and working details?: 

Salary:                 Commensurate with skills, qualifications, and experience.

Location:            ACON’s Gadigal/Surry Hills (Sydney) Office, with flexible working options a possibility.

Hours:             Full-Time (76 hours per fortnight) on a 2-year fixed term contract with a possibility of extension.

We offer flexible working arrangements and a generous array of entitlements often above the National Employment Standards (NES) including:

• Salary Packaging up to $35,000 gross up value (i.e., currently up to $15,900 Expenses + $2,650 Meals, tax free).
• Generous pro-rata leave entitlements – including up to an extra week of paid leave for full time employees to be taken during our Christmas and New Year’s shutdown period.
• Employee Assistance Program (EAP) – access to a comprehensive counselling service free to employees.

How can I find out more details and apply?:

If this sounds like you, we invite you to apply to join our team and help us make a meaningful impact on the lives of those we serve. By joining us, you will be part of a mission to create a healthier and more inclusive community.

We’d love someone who has experience already in this area but people at all levels of experience are absolutely welcome to apply. We highly encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, people with disabilities, and people of all genders to apply.

For more information on the role, please contact Nicki Elkin, Associate Director – Quality, Training & Research, via email at ******@acon.org.au or (0439) 220 039.

If this sounds like the position and organisation you’ve been looking for, find out how to apply at www.acon.org.au/jobs.

All applications must include:

1. Your completed ACON Employment Application Form – with all the details filled in where requested;
2. Your Cover Letter outlining how you meet the Selection Criteria; and
3. Your Resume.

Applications close: Sunday 23 June 2024

We are grounded in the belief that diversity is our strength, our differentiator, and at the core of who we are and what we do. As part of our commitment to inclusion, we encourage applications from people living with HIV, Aboriginal and Torres Strait Islander people and LGBTQ people from culturally, linguistically and ethnically diverse, migrant and refugee backgrounds, and LGBTQ people of colour.

www.acon.org.au