Address
Form of work
SalaryInsurance Claims Service Officer
The Role
Based in our Wacol office, we are seeking a Claims Officer who is looking for an ongoing role in working in a fast-paced, high volume environment. Working hours will be Monday – Friday 8:00am – 5pm, with provision for additional hours during events.
Working within a team environment and reporting to the Administration Manager you will be expected to;
Communicate with insurers and owners,
Process claim documentation,
Answer a high volume of emails and calls,
Scheduling of technicians, and
assist other team members as required.
We are specifically looking for someone with the right attitude and a willingness to learn. You will be supported by your team and the organisation through ongoing training.
You
You will enjoy working as part of a high performing and motivated team.
You will be a superstar in administration/coordination. Industry specific experience is advantageous, but not essential as we will provide you with excellent training and support.
Using your calm but friendly nature you will be able to work with different groups of people during high volumes of work with a pleasant phone manner and high attention to detail.
Focused on customer service/problem solving, and adaptability to handle pressure and extremely fast-paced environment.
Along with your already excellent computer skills, you will have a desire to learn new software and advance your skillset.
How to apply
Applicants MUST submit BOTH cover letter and resume detailing your skills for the role and why you would be the ideal candidate to join our team. Please apply through SEEK, only shortlisted applicants will be contacted.
No agencies please.
The application form will include these questions:
What's your expected annual base salary?
How much notice are you required to give your current employer?
Which of the following statements best describes your right to work in Australia?
Do you have experience in an administration role?
