It Account Manager

At Emerging IT, we are committed to fueling success through meaningful change and problem-solving. Our pillars of collaboration, life-long learning, human-centered thinking, and transformation guide everything we do. We value pursuing greatness together, being approachable specialists, starting with the user, and empowering leaders.

About the Role

As the NSW Account Manager, you will play a pivotal role in nurturing client relationships and driving revenue growth within New South Wales. This position is essential for maintaining our existing client base while identifying new business opportunities aligned with our strategic objectives. You will ensure competitive and profitable offerings, aiming for total client retention and fostering technological and revenue expansion.

Key Responsibilities

• Develop and sustain long-term client partnerships, ensuring comprehensive service delivery and alignment with business needs.
• Create and execute tailored Account Management and Territory Plans, focusing on client retention, service enhancement, and business expansion.
• Proactively identify and secure new business opportunities, balancing account management and business development activities.
• Craft and present detailed sales proposals and accurate quotations utilizing our comprehensive Products and Services Catalogue.
• Collaborate closely with the Service Delivery team to monitor service agreements and optimize financial outcomes.
• Contribute insights and feedback to the leadership team, aiding in the strategic evolution of Emerging IT.

Requirements

• Proven track record in account management and business development within the technology solutions sector.
• Ability to manage diverse client portfolios and meet sales and revenue targets successfully.
• Strong skills in sales, negotiation, and customer relationship management.
• Effective communication and presentation skills, with the ability to influence decisions and resolve complex issues.
• Maintained industry certifications demonstrating a commitment to continuous learning and expertise in relevant technologies.

Success Metrics

• Achieve or exceed monthly sales and revenue targets.
• Ensure growth within existing accounts through strategic upselling of services such as Cyber Security and SharePoint.
• Maintain 100% client retention, demonstrating exceptional account management and service delivery.
• Execute comprehensive Account Management Plans, ensuring alignment with client and business objectives.

Why Join Us

• Opportunity to work with a dynamic and collaborative team in a fast-paced environment.
• Competitive salary and performance-based incentives.
• Comprehensive benefits package including healthcare and professional development opportunities.
• Contribute to the strategic direction and growth of a leading technology solutions provider.

If you are a proactive and results-driven professional with a passion for technology and client relationship management, we want to hear from you! Apply now by submitting your resume and cover letter detailing your relevant experience and why you would be a great fit for the NSW Account Manager role at Emerging IT. Join us in shaping the future of IT solutions and driving meaningful change for our clients.