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SalaryIT Application Operations Analyst, Finance and HR - Elida Beauty
Work Location: London, UK
Job Type: Full Time
Travel: up to 10%
Who we are … we are Elida Beauty
Elida Beauty is a very exciting new beauty business within Unilever. We are re-founding iconic brands by remixing them for today’s generation, making them even bigger beauty hits than they were first time around.
Driven by our colleague’s creativity, agility and close connection with consumers, customers and suppliers we are able to unleash the true potential of our loved brands with a fresh start. We ‘Re-Found’ them using a start-up mentality that always ‘finds a way’.
Our ‘no silos’, one team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues and the planet alike.
Your Role & Key Responsibilities
As an IT Application Operations Analyst you will play a key role in the management of the IT landscape that supports our Finance and HR Teams. You'll become the expert on the Finance and HR application landscape. If a question needs answering about an application, you will be able answer it or know who does know the answer.
The core system is Oracle Fusion (ERP, EPM and HCM). This position will play a fundamental role in the management and performance of our applications to ensure they are configured and operationalised to provide our users with the best possible experience.
This is an exciting opportunity to support the creation of a brand new organization and culture. You will gain experience of a large IT delivery program and be able to create the help ways of working that best support a successful business.
Your Key Responsibilities and Tasks
Work with users to understand business requirements and identify and pursue opportunities for improvements in the user journey – or the technical delivery of the IT estate
Working with Product vendors and Managed Service Support to fix defects and make changes
Have a deep understanding of the application design, the ‘as-built’ configuration and operational support model
Influencing the roadmap planning for Finance and HR applications and driving the change delivery priorities.
Make key decisions on performance and operability including capacity and availability management, anticipating business demands and operational acceptance testing criteria.
Contribute to service catalogue management and controlling appropriate user access.
Key interfaces:
Role reports directly to the IT Business Operations Lead, who owns all our Supply Chain, Finance and HR technology
Role will primarily be supporting the Finance and HR functions but will have engagement with users across the business
Requirements
IT Background with 4+ years of experience in a Technology delivery role
Articulate and good communicator with the ability to communicate technical issues in an easy-to-understand way.
Experience of IT product or application ownership
A passion for making improvements and bias for action
Strong knowledge of architecture methodologies, principles, and frameworks.
Ability to work independently and as a part of the team – in a “start up” mentality
Preferred Experience
Oracle Fusion, notably Oracle ERP Cloud and / or HCM
