It Support

Our client is a leading financial services provider dedicated to delivering exceptional solutions with a focus on innovation and client satisfaction, they strive to maintain a dynamic and collaborative work environment. As part of their commitment to excellence, they are seeking a highly skilled IT Support Specialist to join the team. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of IT systems, particularly with a focus on Google Workspace. You will be responsible for providing technical support to our employees, resolving IT-related issues, and implementing efficient solutions to enhance productivity. The ideal candidate will have prior experience working in the financial services industry and possess expertise in managing Google Workspace environments. Responsibilities:Provide technical support to employees regarding hardware, software, and network-related issues.Manage and troubleshoot Google Workspace applications, including Gmail, Google Drive, Google Docs, and Google Meet.Assist with the setup and configuration of user accounts, permissions, and security settings within Google Workspace.Collaborate with cross-functional teams to implement IT solutions that align with business objectives.Monitor IT systems to ensure optimal performance and security.Develop and maintain documentation related to IT processes and procedures.Stay up to date with industry trends and emerging technologies to continuously improve IT infrastructure. Requirements:Bachelor's degree in computer science, Information Technology, or related field.Proven experience working in IT support roles within the financial services industry.Knowledge of Google Workspace administration and troubleshooting.Strong understanding of networking concepts and protocols.Excellent communication and interpersonal skills.Ability to prioritise tasks and work efficiently in a fast-paced environment.Relevant certifications such as Google Workspace Certification or CompTIA A+ are a plus. Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and inclusive work environment.Access to cutting-edge technology and resources. If you are a motivated IT professional with a passion for delivering exceptional support and have experience with Google Workspace in a financial service setting, we encourage you to apply for this exciting opportunity. Join us in driving innovation and excellence in the financial services industry. Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.Learn more about our Sydney recruitment services: https://www.roberthalf.com.au/sydney By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.