It Support Specialist - Level 2 - Location - Canberra, Act

Be part of our Dynamic Team!!! 

If you got what it takes, embark on rewarding your career with us! 

Who Are We? 
 
Technowand Pty Ltd is a trusted Australian top-rated IT services and support provider. Over the past years, we’ve worked with countless business owners to reduce IT headaches and spread SMILES.

We are an independent company ourselves, who comprehend the extraordinary difficulties that SMEs face regularly. We offer fast and cost-effective solutions that help businesses and independents establish, build and maintain their tech. 
 
Our solutions are innovative and engineered across all platforms embracing intuitive designs backed with excellent customer service and dedicated IT Support.  

Do you love to spread SMILES ?

A positive can do attitude is all that is required .

The successful candidate will enjoy performing the following tasks on a daily basis:

• Remote and onsite user support and assistance
• Daily systems maintenance and performance checks
• Backup checks and remediation
• Desktop device installation, configuration and support
• Liaison with 3rd party vendors; and
• Travelling to client sites to provide technical assistance.

Skills and experience
To be successful in this role, you will demonstrate the following attributes:

• Experience in aLevel 2IT Support role;
• Strong knowledge of Microsoft operating systems, and applications, networking, general software and hardware, and Active Directory;
• Installation and configuration of PCs, thin clients, servers and network equipment;

Excellent verbal and written communication skills;

• A strong customer focused approach;
• A strong work ethic;
• A great team player; and
• A positive "can do" attitude.

In addition:
You must hold a valid Australian driver's license;
Have unrestricted access to your own vehicle; and
Some weekend and after hours work may be required.

Job benefits and perks

The right candidate will enjoy the following benefits:

• An excellent salary;
• A technical training program; and
• The opportunity to progress in a growing business.