Address
Form of workThe Position is working for a small but highly successful IT Company on the Gold Coast.
The position will be suitable for an IT with a natural interest and ability with IT and tech-related products and a proven ability and passion to learn, grow, and contribute to the company's success.
We have a strong company vision, and we're looking for a high-performing employee who is comfortable meeting the defined expectations of their role and having a personal history of setting and achieving their own goals.
This is a multi-faceted position which includes the following:
Responsibilities, Full Time.
- Action escalations from the help desk team & assist the Senior Team
- Provide Networking & IT System Support to clients.
- Create & maintain client documentation to a high standard.
Technical Requirements:
- 2+ years of experience as a Level 1 or above
- Critical service ticket response and remediation
- Intermediate Server and Network administration
- Diagnose and resolve hardware, software, and network issues ensuring minimal downtime for clients.
- Diagnose and resolve technical issues for a diverse client base.
- Microsoft 365 Administration
- Microsoft Defender/Intune Administration
- Using PowerShell to solve problems and automate repetitive tasks
- Scoping, deploying, and managing cloud computing and virtual infrastructure
- Networking experience, including managing routers, DNS, DHCP and WiFi
- Advanced printer deployment & troubleshooting
Candidate Requirements:
- Strong communication skills (both written & verbal)
- Ability to articulate yourself well to clients & Team members
- Confident in own abilities, but willing to engage with team members to collectively solve problems
- Able to follow instructions and accept constructive feedback
- Genuine passion for technology and learning
- Self-motivated, Punctual with a strong work ethic
- Presentable and personable
- Full-time – Monday to Friday. With some after-hours work
- Must have a vehicle and full driver’s license. (Mandatory)
If you have a passion for both customer service and IT Technologies this is a fantastic career opportunity.
The Company Benefits:
- Open plan office means you will be exposed to the experience of the entire team;
- Exposure to a wide variety of clients from small to medium businesses and across a range of industries;
- Support of desired career progression through exposure to relevant projects and flexibility/support of further education
- Company Vehicle during the business hours
Immediate start for the right person and attractive salary based on your experience.
*If interested, please apply with a cover letter addressing your experience with the above criteria and a copy of your most current CV. (Please ensure that you have full working rights when applying for the role) *
Via seek.com.au or email to *****@cortechsystems.com.au.
- Successful applicant will need to pass a background check for cybersecurity purposes.
Please note that due to the high response rate only shortlisted candidates will be contacted.
