Junior Administration Assistant Traineeship

Chill IT is an IT company located in Sydney Olympic Park who are seeking an enthusiastic Junior Administration Assistant to join their growing team! This is a great opportunity for a motivated person who has just completed their studies or higher school certificate to obtain an entry-level role that offers variety. As part of this role, the selected candidate will be required to undertake further training by signing up to a business-related course that will be fully supported by Chill IT. The ideal candidate will receive mentorship and training from experienced professionals. Chill IT are looking for someone who is a proactive self-starter with excellent communication skills and has a desire to learn and grow in a fast-paced environment. In consideration of Chill IT’s hiring process, they kindly request no recruiter applications will be accepted for this position. This is a full-time position with commitment to working Monday to Friday in their Sydney Olympic Park office.

Key Responsibilities: 

• Answering incoming phone calls for Support and Sales lines.
• Logging client phone and email support requests in the ConnectWise system.
• Making Phone calls to clients and suppliers for enquiries, returns, warranty claims etc.
• Responding to emails and using Outlook to generate meeting invites.
• Managing office supplies.
• Ordering hardware and software from suppliers.
• Procurement of hardware and software orders.
• Answering the front door to visitors and deliveries.
• Assist with organising and coordinating meetings, conferences, events, and catering.
• Cleaning duties within the office to ensure it is presentable and clean.
• Provide administrative support to the Technical, Sales, Administration and Management departments by undertaking data entry and digital documentation with Microsoft and ConnectWise platforms.
• General administrative tasks.
• Adhere to Chill IT’s policies and procedures.

Qualifications & Skills:

• Higher School Certificate (Year 12) or equivalent required.
• Diploma or Advanced Diploma education in a business-related course (preferred).
• Excellent communication skills (Written and Verbal).
• High interest to learn and develop new skills.   
• Ability to work both independently and in a team in a fast-paced environment.
• Highly organised individual who has attention to detail and effective time management.
• Sound knowledge in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Previous experience in an office or customer facing role is desired but not essential.
• Some IT knowledge would be desired but not a requirement.

Application Instructions:

To apply for Chill IT’s Junior Administration Assistant role, please submit a Cover Letter and Resume outlining your interest via SEEK only. Chill IT thank ALL applicants for their interest in applying for this role, however only those selected for an interview will be contacted. Chill IT is an equal opportunity employer with a commitment to workplace diversity. We encourage applicants from all diverse backgrounds to apply.