Address
Form of workYour Role
As an Operational Excellence Delivery Lead you will lead and guide the Operational Excellence Delivery team in devising and implementing strategies that align with IAG's purpose, ensuring streamlined operations and fostering a culture of continuous improvement.
You will actively engage with stakeholders to understand, analyse, and document their needs, ensuring requirements are thorough, accurate, and aligned with IAG's objectives.
This position is offered as a permanent opportunity and open to candidates based near any of our major centres
About You
We are seeking a dynamic lead with the following skills and experience:
- Minimum of 5 years of experience in Operational Excellence or similar roles at senior level.
- Strong commercial understanding and ability to balance Operational Excellence with financial outcomes across all projects.
- Master Black Belt or Black Belt certification in Lean Six Sigma.
- Proven leadership experience in managing Lean Six Sigma projects.
- Strong leadership skills with a proven record of accomplishment of managing teams and driving operational improvements.
- Deep understanding of operational processes, strategies, and best practices.
- Excellent communication and interpersonal skills.
- Ability to collaborate with various teams and drive results across IAG.
- Knowledge of industry standards and best practices in Operational Excellence, including LSS and BPM.
Applications close Tuesday 12th March 2024.
ABOUT US
IAG is the largest general insurance group in Australia and New Zealand. We're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
You'll know our brands - NRMA Insurance, CGU, WFI, ROLLiN', AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
We're guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.
We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.
We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees. We do this because we're ready for you.
All this shows up in what we offer:
- Grow your financial future with 13% superannuation as standard
- Access up to 50% off personal insurance, including home and motor insurance
- Flexibility through a program called MyFlex - supporting you to live life to the full
We're ready for you. Apply today.
Make sure to discuss all internal applications with your current manager before applying. Please note, your eligibility for release on secondment opportunities is dependent on approval from your current manager. Should your application proceed to reference check stage, your current manager will be contacted.
