Lending Solutions Operations Manager

Salary: IBA Level 6 ($125,517 - $139,348)

Role:

The Lending Solutions Operations Manager reports to the Senior Manager Cashflow Finance and plays a key role in managing the operational processes and procedures pertaining to the Leasing and Cashflow Finance teams with a focus on providing a high level of customer service and the continued implementation of operational efficiency in line with the appropriate risk controls and alignment with the Business Solutions strategy/business model.

Download full position description (PDF 247 KB)

Duties include but not limited to:

• Provide expertise and management of processes, including:
  • Managing the leasing portfolio including direct responsibility for:
    • Issuing quotes for new lease enquiries.
    • Managing the pipeline and capital requirements of the leasing team.
    • Managing credit analyst to carry out risk assessment of new direct transactions, including invoice finance and performance bond applications.
  • Manage all financial and operational reporting of the team.
• Post settlement account maintenance including running direct debits, arrears management, payouts
• Manage effectively settlements team to document and settle lease transactions in a prompt manner.
• Identify process improvements and ensure compliance with all IBA policies and delegations.

• Manage Indigenous Economic Development Trust (IEDT) to:
  • re-negotiate expired property leases;
  • conduct profit and loss analysis on each of the trust properties, including;
    • revenue earned by the property,
    • annual management costs, and
    • the return to the trust;
  • complete annual Valuation of properties;
  • generate financial reporting as required;
  • assess value for money in property expenses/procurements;
  • ensure compliance obligations are met including insurance, safety and any other regulatory obligations.
• Work collaborative with Senior Manager to provide strategic direction to management of IEDT and the leasing products.
• Prepare and review annual budgets forecasts.
• Provide recommendations and champion process and system improvements and efficiencies within IBAs risk tolerance, managing implementation when required.
• Manage a number of employees performing diverse tasks, monitoring team progress and ensuring delivery of quality outputs.

Other duties as required.

Required capabilities

• Significant experience and knowledge of equipment leasing/finance and property management processes including collection of arrears.
• Extensive knowledge of Accounting Standard AASB 16 and the legal and tax structure of Leasing and Factoring.
• Strong people management and organisational skills.
• Demonstrated ability to develop and manage budgets.
• High level understanding of contracts, leases and trust arrangements.
• Commitment to high quality customer service and demonstrated ability to build beneficial working relationships with colleagues and stakeholders and customers.
• Possess technical skills in conducting analysis of financial statements.
• In-depth knowledge and experience in credit risk assessment.
• Comprehensive understanding of different corporate structures including Trusts etc.
• Complex problem-solving skills and ability to negotiate constructive solutions with customers and manage expectations.
• Sound knowledge of factoring, invoice discounting and surety bonds highly desirable.

Aboriginal and Torres Strait Islander Cultural Capability:

• Awareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.
• Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander individuals and communities.
• Awareness and understanding of Australian Indigenous issues, particularly as they relate to small business.

Prerequisite requirements:

Willingness and ability to undertake regional and remote travel, including overnight absences as required.

Reference documentation:   

Further enquiries:Alex Fernandez, Senior Manager, Cashflow Finance (02 9207 6***) or email:  **************@iba.gov.au

Applications: Online via form below
Or mail to: IBA Recruitment, PO Box 650, Fyshwick ACT 2609
• Resume
• Maximum 800 words addressing the Required Capabilities

Closing date: 27 May 2024