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Form of work
SalaryAbout Us
We are a not-for-profit Centre of Excellence in Dermatology that delivers highly specialised clinical treatment, education, and research for skin diseases, skin cancers and melanoma.
We run 24 sub-specialty clinics, a day surgery hospital, undertake clinical trials and research, and provide world-class education to local, national and international audiences, including registrar training.
About the Role
We are seeking an experienced Medical Administrator/Receptionist to join our supportive clinical admin team.
Key Duties include:
- Greet patients and other customers, arrange patient appointments and bookings
- Prompt and professional resolution of all telephone inquiries.
- Monitor clinical activity, including arrivals, delays, billings, waiting room etc.
- Perform admin tasks- data input, process mail, emails and faxes, scanning, filing, arrange doctors diary.
- Liaising with medicare/DVA billing.
- Billings/receipting of patient accounts, advise patients of credit/billing policies, follow up paid/unpaid claims.
- Assist with the admission and discharge of surgery patients, make post-op appointments.
About You
- At least 2-3 years' experience in a specialist clinic/surgical setting
- Excellent communication and customer service skills, with ability to build a positive working relationships with patients and staff
- High-level computer literacy - experience using Zedmed or similar package
- Demonstrates flexibility, strong attention to detail, time management skills,
- Demonstrated capacity to work positively in a team and independently.
- Experience working in dermatology or related field highly regarded
Benefits
- Subsidised parking, close to public transport
- Competitive Salary
- Generous Not for Profit Salary packaging
- Training and supportive team
- Access to our Employee Assistance Program
Email enquiries: ***********@skinhealthinstitute.org.au
