Medical Receptionist

Opportunity for a Customer Service Superstar to join the Reception team at our busy, friendly GP Practice in Mona Vale NSW.

Medical Reception/Customer Service 

• Customer service experience - Medical/Healthcare preferred but training provided
• Based in central Mona Vale NSW
• Casual contract

Within this busy customer facing role you will be providing a high level of customer service, reception and administrative duties.  

On a day to day basis your duties and responsibilities will include:

• Providing a high level of customer service to patients, liaise with practice staff
• Welcome patients and manage new patient registration
• Manage telephone/email enquiries/appointment bookings etc
• Data entry for record/billing purposes
• Mail/scanning/filing
• Online booking/patient recall system
• End of day settlement of payments/ Medicare claims processing/Hicaps
• Inventory management, ordering stock and office supplies

Our ideal candidate will:

• Have prior experience in Medical reception role (preferred)
• Live locally
• Be flexible with work hours (able to back-up leave etc if required)
• Be friendly and professional, maintain confidentiality at all times
• Have a strong customer service focus
• Have proficient computer literacy (essential)
• Excellent written and verbal communication skills
• Be able to work in a busy environment, multitask and have the ability to prioritise
• Be proactive, highly organised, self-motivated with high attention to detail

Full on the job training will be given to the successful candidate.

To apply for this fantastic role, please email your resume to *******@gilbertcollins.com.au