Medical Receptionist - Casual

Our business: Hills Allergy and Specialists Clinic is a private medical practice located in Bella Vista, NSW. We aim to provide a high-quality healthcare through exceptional service to our patients (babies, children and adults). 

Our Clinic is seeking an experienced and enthusiastic Medical Receptionist to join the administration team.

Job description: We are looking to hire a dedicated, highly motivated, and empathetic Medical Receptionist (casual position) with excellent organisational, administrative, and interpersonal skills with previous experience supporting a reception desk in a medical practice.

You will bring positive attitude and an enthusiastic nature along with a caring persona thereby maintaining a happy, calm, welcoming and caring environment for all patients and staff of the practice. 

You are expected to work independently as well as a part of a team, displaying a high level of professionalism.

Key duties:

Your duties will include:

• Deliver a high level of customer service to the patients and visitors and communicate professionally at all times.
• Communicate with patients and their families in a compassionate manner.
• Scheduling and managing appointments using GENTU medical practice software.
• Using the medical software to maintain up-to-date patient records, communication, and accounts (daily billing, Medicare rebate claiming, ordering, receipting, data entry, scanning and filing, photocopying, faxing, mailing/emailing, creating reports etc.)
• Administrative support to doctors and other health professionals.
• Liaising with other medical practices and related health services.
• Display a proactive attitude while focussing on the care of the patients and support to the medical staff.
• Ensuring the privacy and confidentiality of the medical records as well as the financial information.
• Following the company’s policies and procedures at all times.
• Liaising with the Practice Manager regarding any matters related to the practice.
• Contributing equitably to maintain a clean and tidy practice at all times.

Requirements:

• Previous medical reception experience.
• Current Driver Licence.
• Working With Children Check (WWCC).
• Fully vaccinated (minimum 3 doses) for COVID.
• Excellent English written and verbal skills & exceptional phone manner.
• Friendly and pleasant manner with excellent communication and interpersonal skills.
• Strong organisation and time management skills.
• Ability to multitask by prioritising jobs.
• Good data entry skills.
• General IT skills and proficient with MS Word.
• Computer competency (MAC advantageous) and previous experience using a medical practice software (GENTU advantageous).
• Good knowledge of MBS, DVA and health fund patient billing.

This position requires an immediate start.

Call our Practice Manager Harpreet Jagal on 02 7226 1*** if you have any questions.

How to apply: If you feel confident in applying for this role, please email your current CV along with a cover letter to *****@hillsallergyspecialists.clinic