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Form of workReceptionist with extraordinary customer service skills required for busy GP clinic in Hawthorn consisting of 10 doctors, 1 nurse and onsite pathology.
Duties include, but not limited to:
- Meeting and greeting patients at the Front Desk
- Ensuring a smooth registration process
- Providing administrative support to the clinical team as required
- Assisting with incoming phone calls
- Billing and processing payments and Medicare rebates
- Dealing with patient bookings and rescheduling of appointments as necessary;
- General administration duties, practice cleanliness and restocking as needed;
- Providing GP assistance where required within scope of receptionist role.
- End of day banking.
Successful applicants must possess:
- Reception/Admin Experience within a Medical Practice
- Excellent customer service skills;
- Polite, accommodating manner;
- Intermediate computer knowledge (Best Practice experience desired but not essential);
- Empathy towards others and a genuine desire to assist patients, professionals and co-workers;
- Flexibility to cover shifts as required at any of our clinics (Richmond/ Hawthorn/South Yarra)
- All healthcare workers in Victoria are required to be vaccinated against COVID-19, you will need to provide evidence before commencing employment
- Be available for shifts ranging between:
Monday - Thursday 7:45am - 8:00pm
Friday 7:45am - 5:30pm
Saturday 8:30am - 4:00pm
Sunday 8:30am - 1:00pm
