- JOB ID: 1540
- MEDICAL RECEPTIONIST - PART-TIME
- CAULFIELD LOCATION - TEAM ENVIRONMENT
- PARKING ON SITE
- FRIDAYS OFF
Our client is seeking a Medical Receptionist for an immediate start. They have a focus on adolescent and paediatric behavioural and developmental needs. You will have the pleasure of working with a vibrant and like-minded team providing administration support for leading Paediatric Specialists within their private clinic.
In this rewarding role, as Medical Receptionist, you will be caring for and dealing with many children and their families. You will be the first point of contact, guiding parents when scheduling appointments to meet their child’s needs, all while easing their worries and concerns with your calm and confident manner.
As a valued team member, you will also have the continued gratitude and utmost respect from the specialists as you help them navigate their way through their busy schedules taking the pressure off them, so they can ensure they are delivering the best possible care to the patients and their families.
HOURS: Monday to Thursday between the hours of 8.30 am – 5.00 pm (25-30 hours per week)
Responsibilities include the following:
- Liaise with patients and their families in a compassionate and professional manner.
- Answer the telephone in a courteous and professional manner.
- Utilise the clinic software system (Xestro) effectively - Training provided
- Make and reschedule appointments.
- Record appropriate information on new clients.
- Bill patients and receipting
- Operate EFTPOS machines.
- Receive and convey messages accurately in writing, verbally, and electronically.
- Liaise with clinic medical staff, allied health institutions, and professionals.
- Data entry
- Adhere to end-of-day procedures.
- Undertake banking reconciliation processes at end of day.
- Excellent communication skills
- Computer literacy (Xestro preferred, but not essential)
- Fast and accurate keyboard skills
- Compassionate and empathetic nature
- Previous experience working in a busy medical practice is favourable.
- Professional mature outlook
- Candidates with a GP background are encouraged to apply!
If you feel that you suit this position, hit the APPLY button now, call, or email us your resume today. Please quote reference number 1540 when applying or inquiring.
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