AddressWe are looking for a friendly and experienced Medical Receptionist to join our Client Experience Team in a full time capacity.
Your role will include reception duties, including but not limited to;
- Welcoming and assisting patients with inquiries and appointments.
- Answering and responding to telephone calls in a empathetic, caring and professional manner.
- Accurately processing patient payments (via eftpos and/or health fund claims.)
- Ensure the accurate storage and retrieval of patient and practice records.
- At all times maintain confidentiality of patient personal and financial information.
- Providing high level administration support to all Specialists and Allied Health Practitioners.
- Supporting the day to day operations of the practice.
The expectation is the provision of exceptional, friendly and informative customer service to our clients, carer's, our Specialists, and wider healthcare community.
This is a fast paced and challenging role but one that is highly valued in our organisation. Our workplace culture is extremely important and it is vital that the successful candidate adds value to our tightknit, close and hardworking team.
Her is a unique women's health service that offers specialist obstetric, gynaecology, physiotherapy, psychology, dietetics, individualised midwifery care, education and postnatal support. Working from a first class facility, we pride ourselves on delivering a new standard of care. The business model is sensitive, considered and purposeful. The services focus around the individual needs of women attending from across South Australia, offering a whole healthcare approach in a singular location.
Previous experience in:
- General Practice, Allied Health or Specialist Medical Practice preferred
- Proficiency in Microsoft applications
- Knowledge of medical software
- High level phone etiquette
- Understanding of medical terminology preferred
- High level governance of sensitive/confidential information
- Understanding of Medicare, item numbers and private health fund claiming
- Understanding of the principles of work health and safety
Personal attributes:
- Friendly, naturally caring and courteous
- Exceptional communication and team work skills
- Strong work ethic
- Motivated
- Well presented
- Personal interest in women's health or issues impacting women's health
- Flexible and adaptable
Requirement of the role:
- Current Department of Human Services Working with Children Check
- First Aid and CPR (or willing to work towards)
Please submit a cover letter and resume via email to **********@her.health expressing why you would like to join the team at her.
Application Deadline: Wednesday 5th June 2024
Job Types: Full-time
