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Form of workAbout the business and the role
You will be joining a busy, dynamic Specialist Paediatric Medical Practice. Our practice requires a motivated and hard working secretary with initiative. You will be working with a full time Paediatrician and another medical receptionist. We also have another medical typist offsite.
This position is full time Monday to Friday.
Previous and proficient use of Medical software programs especially Genie/ Gentu is preferred.
Specialist medical reception and secretarial support experience is essential and applicants with no prior medical secretarial experience need not apply please.
Job tasks and responsibilities
Medical Secretary/Reception responsibilities.
- Multi-tasking general office duties with regular patient interaction.
- Phone (patients and other health professionals) and front desk reception.
- Coordinating appointments and schedules.
- Use of MX and Genie Medical Practice Software programs.
- Accurate maintenance of paper medical records and filing.
- Accurate billing and receipting of patient accounts.
- General office duties as required.
- Typing and preparing medical correspondence.
Skills and experience
- Previous experience in a specialist medical practice is essential.
- Able to prioritise tasks at all times.
- Excellent communication skills, able to demonstrate understanding with patients and their families.
- Well spoken and professional attitude.
- Provide a high level of customer service and personal presentation.
- Outgoing, friendly and polite personality.
- Professional interpersonal skills (in person and on the phone).
- Excellent organisational skills and the ability to work independently.
- Ability to work in a small team environment and excellent time management.
- Ability to multi-task whilst ensuring attention to detail.
- Maintaining a high level of practice and patient confidentiality at all times.
- Ability to work under pressure is very important.
- Competency in Microsoft Office, MX and Genie software programs.
- Strong computer and IT skills.
- Fast typing speed and accuracy.
- Typing dictation and dictaphone use
- Reports directly to practice Specialist Paediatrician on a daily basis.
- End of day reconciliation
- Medicare billing proficiency
Job benefits and perks
- On site parking is provided.
- Above award salary - negotiable on experience.
- Supportive and friendly environment. We understand that our staff have families as well.
