Medical Secretary/Receptionist

Established breast cancer surgeon is seeking dedicated and team-focused medical secretary / receptionist to join busy practice on a permanent basis (2-3 days per week).  This position will report to the Practice Manager.

This is an ideal opportunity to apply your strong medical secretarial, customer service and typing skills to a fast-paced practice that values its employees and gives you the chance to have a work / life balance.

We are looking for a long-term professional to commit to the practice for a minimum of 3 years.

You will be responsible for a wide range of administrative tasks including, but not limited to:

• Meeting and greeting patients in a professional, courteous and empathetic manner, both in person and on the phone
• Handling complex patient queries in a professional and courteous manner
• Managing incoming mail and email enquiries in a timely manner
• Scanning, emailing and faxing of medical correspondence accurately
• Ensuring medical records are managed confidentially
• Scheduling new and existing patient's appointments
• Assist with other administrative tasks, as required
• Supporting the Practice Manager with ad hoc tasks, as required

To be successful for this position, you will ideally have the following skills and attributes:

Essential:

• Exceptional customer service skills with a high level of compassion and empathy
• An excellent command of the English language, both written and oral
• Demonstrate a high level of computer literacy
• A “can do” attitude and a willingness to learn and grow with the practice
• Strong time management and organisational skills with a keen eye for detail
• Ability to multitask and work under pressure with a proven record to follow through with requests
• Ability to work within a team as well as autonomously
• Ability to work extra hours and/or days and to cover holiday leave within a flexible environment, if required

Desirable:

• Experience working in a private medical practice with clinic reception involvement
• Proven knowledge of medical terminology
• Proficient experience in using medical software, preferably Genie

All applications are confidential and only applicants that are successful to the interview stage will be contacted. 

If you have any questions, contact Sophie on (02) 8514 0***.