AddressAbout us
Located in the Shoalhaven on the South Coast of NSW, Mollymook is a popular holiday destination for families and couples looking for an escape and an idyllic spot to call home.
The Dolphins of Mollymook motel is in the heart of this beachside town, lined with glistening surf, renowned local restaurants, wineries and a picturesque golf course.
This is a local business under new ownership looking for an experienced Motel Manager to come on board and help relaunch the motel in 2025.
The motel is currently undergoing a renovation and rebrand but while work is underway, you will play a critical role in operational preparations such as helping with the fit-out, re-establishing systems, suppliers, staff and designing guest experience.
About the role
This is an exciting opportunity for an experienced professional Hotel or Motel Manager to make your mark in breathing new life into this seaside gem.
Once up and running you will be in sole charge, leading and executing the day-to-day operations, from strategic management to operational tasks. Key day-to-day responsibilities include:
- Manage all aspects of motel operations, including guest services, housekeeping, maintenance, and administration
- Ensure exceptional guest experiences by maintaining high standards of service and cleanliness
- Oversee reservations, check-in/outs, and handle guest inquiries and complaints in a professional and timely manner
- Manage staff, services and suppliers to ensure efficient operation of facilities and amenities including housekeeping and groundskeeping
- Manage budgeting and cost control to optimise revenue and profitability, and monitor and report financial performance
- Manage all operational systems including HMS and OTAs
- Collaborate on marketing strategies to attract new guests, maximise revenue opportunities and increase occupancy rates
About you
- Experienced in leadership roles in Hotel Management
- Have a thorough understanding of hotel management best practices and compliance with relevant laws and regulations
- Ability to work autonomously
- Experience with dynamic pricing and revenue management strategies
- Knowledge of OTAs and direct channels
- Proficiency in hotel management software/HMS
- Experience in front desk operations and reservations management
- Demonstrated capability to drive revenue growth opportunities
- Strong leadership, management, and organisational skills
- Commitment to upholding and enhancing brand standards and guest experience
What’s on offer
- Salary $120k + super
- Accommodation onsite or allowance
- $10k relocation assistance provided
- Work-life balance with a once in a lifetime opportunity to enjoy all the NSW South Coast lifestyle has to offer
This is a full-time position with flexible hours. Work over weekends and public holidays is as required.
Couples or individuals are welcome to apply. You must be eligible to work in Australia on an ongoing basis, sponsorship opportunities are not available.
Ready to embark on this exciting transformation journey? Apply now.
