AddressAbout the business
Emerald Coaches provides passenger transport services to the school, mining and charter markets throughout the greater Emerald area, the Bowen Basin, Mackay and regional Queensland.
Our people are at the heart of everything we do, which includes our employees, customers and passengers. Providing a safe and respectful environment for our employees to succeed in balancing their work and home life is a priority objective.
Safety, and the responsibility vested in us, is something we have taken seriously for over 40 years and drives much of our decision-making.
About the role
A recently created full-time role, this position requires someone with appropriate skills and experience to establish the position into a vital support function for the executive team of the business. No two days will be the same, this is a multi-faceted position and requires a self-motivated and energetic person.
Your duties will include responsibility for or support of the following:
- Providing administration support to the Directors, CEO and Deputy CEO.
- Understand the roles of other team members across multiple locations to promote collaboration and effective teamwork.
- Support recurring business meetings, including preparing meeting agendas, and taking / distributing meeting minutes in a timely manner.
- Maintaining the company’s social media accounts and website, including work with our digital marketing agency.
- Work with the Directors on sponsorship and donation opportunities, including recordkeeping and tracking total cost versus budget.
- Answering incoming calls, taking messages, and re-directing calls as required.
- Dealing with email enquiries and responding in a timely and professional manner.
- Support internal & external communications to ensure information flows to/from Directors & CEO in a timely and accurate manner.
- Provide a high standard of IT skills in a range of software packages. Advanced skill in Microsoft 365 is essential; knowledge of Xero (e.g. raising PO's) and Canva (or similar) is desirable.
- General office management such as ordering stationery and supplies.
- Compliance with Records Management procedures and maintain standard templates for Word documents and Excel spreadsheets.
- Arranging both internal and external events.
Skills and experience
- Excellent communication skills, both written and verbal;
- Strong ability to multi-task and manage completing priorities;
- Excellent time management & well-developed organization skills;
- Professional discretion;
- Strong problem-solving skills;
- Demonstrate initiative and proven ability to work effectively when unsupervised;
- Strong IT skills with proficiency in Microsoft Office;
- Driver’s license essential.
