Operations Manager

Why is this an exciting opportunity.

An inclusive and fun workplace where the alchemy of people and technology creates experiences people love and actions brand’s needs.

The opportunity to experience another world, learn a skill or do something you are passionate about outside of media through our annual Human Experience Day.

Flexible working – the ability to mould the way you want to work to fit your lifestyle.

A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.

Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.

An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Zenith and sets you up to achieve success throughout your first 6 months.

Progressive parental leave initiatives.

Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.

At Zenith, we are a connected team with purpose. We are driven to create new perspectives through modern media. We believe marketing is a powerful investment that can build, grow brands, and increase business profitability. So, we unlock opportunities for growth by placing consumer behaviour, attitudes, and insights at the heart of everything we do. We pride ourselves on delivering return on investment, imagination, and insight.

Central to this vision is the knowledge that we are only as good as our people. To grow our clients' business, we need to attract, retain, develop, and grow the brightest talent in the industry. We know it is not the sum of one, but the sum of all of us that make us great. Our behaviours are: Be Bold, Be Kind, Be Better Together.  

The transformation you will experience.

In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan.

This is an opportunity to work with one of the world's finest global technology firms in a freshly formed team dedicated to delivering the greatest digital marketing in the world. It is an interesting, dynamic, and diverse workplace in which to manage significant budgets and learn from the top practitioners.

We are looking for Manager/Senior Manager who can come in and immediately make an impact. This person should exude confidence and be able to motivate, educate and aid the development of other members of the team in London and India. Whilst the successful candidate will be well supported, it is expected that they should be able to ‘hit the ground running’, and for the most part be able to manage their team autonomously.

Your scope will include:

• Create and validate data mapping and business rules to meet KPI metric requirements across multiple data sources.
• Ability to audit multiple data sources, calculations, and processes to get to the root cause of data discrepancies.
• Data Quality compliance by monitoring and evaluating data quality across multiple systems and sources, identifying areas for improvement, and implementing measures to enhance accuracy, availability, and reliability of data.
• Ability to work with global and regional teams to ensure they are compliant with taxonomy standards, data standards, and data processes.
• Point of contact for regional clients, local and global internal media teams in case of emergency and escalation when related to data governance.
• Work with multiple stakeholders to help improve data governance processes, documentation, data quality, and maintain compliance against a defined taxonomy.
• Contribute to the evolution of Adobe measurement framework to ensure all relevant metrics are captured correctly.
• Ensure data collection is aligned with client measurement framework and is captured accurately.
• Work closely with our dashboard development teams by providing data business rules, standards, and requirements for the development of new views when required and optimisation of existing views to increase usage and user satisfaction.
• Help showcase the benefits of a standardised approach to data governance and help drive better adoption of automated dashboards.

What you’re looking for

• A supportive and collaborative culture
• Clients who are open to be challenged and working progressively.
• Fulfil your career ambitions in a business large enough to accommodate them - we have one of the best mobility programs GLOBALLY!

What type of person will be successful in this role

• Provide leadership and be a subject-matter expert on data governance standards across Media and First Party Data.
• Previous Operations experience would be an advantage, but not necessary.
• Critical thinking to understand business challenges and help address as needed.
• Strong skills in process, project management and support in training.
• Experience with MS Excel such as pivot tables, formula functions and macros is an advantage.
• Experience managing/ working with a project management tools such as Jira, SmartSheets, project plans, Microsoft Project preferable.
• Experience with data visualization tool(s), automation, and data workflows is ideal.
• Familiarity with various digital media technologies such as ad server and digital platforms.
• Strong multitasking and prioritising skills.
• Successful in building relationships
• An exceptional communicator both written and verbal

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process.  If you need any assistance or adjustments, please contact us via ***********@publicisgroupe.com - your personal information will be kept confidential.