Address
Form of workFleetwood Australia exists to create innovative spaces for people to thrive. We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our organisation. We’re ASX listed and an industry leader.
We design, manufacture and install modular buildings for education, affordable housing, mining, custodial and commercial sectors across all mainland Australian states. Our recreational vehicle work includes servicing as well as manufacture and distribute leading products. We work as One Fleetwood across our group of companies, including Building Solutions, Community Solutions and RV Solutions.
About Osprey Village
Osprey Village is a housing estate owned by the Western Australian Housing Authority located in South Hedland that provides quality and affordable housing. It consists of ~295 homes set over ~10 hectares with extensive landscaping and community open space.
Fleetwood is contracted by the Housing Authority to manage Osprey Village which is a respected brand that provides tenants with a hassle-free lifestyle in a safe and attractive environment.
About the role
Key responsibilities will include, but not limited to:
- General administrative and reception tasks including but not limited to, answering phone calls, emails, incoming/outgoing mail, letters, notices, reports, memos and general queries
- Provision of excellent customer service to stakeholders at all levels
- Maintain, build and create relationships with existing stakeholders and new stakeholders of Osprey Village
- Coordinate community house bookings and housekeeping
- Ensure office and reception area is kept in a presentable manner at all times
- Receipting rents and sundry charges in RMS via Eftpos, direct debit, direct credit
- Operation of the Payway direct debit banking system
- Operate RMS as primary Property Management System, recording all information re tenants and properties to enable most effective management of the Village
- Coordinating and concluding maintenance requirements for Tenants
- Creation of tenant application packs and other marketing material
- Facilitate rental applications of prospective tenants, reviewing applications to ensure correct documents provided
- Liaise with Fleetwood staff to maximise the efficient flow of information
- Operate a range of office machines such as a Photocopier/Scanner, phone system and Eftpos
- Manage and reconcile Bonds with the Bond Administrator
- Other reasonable tasks as directed by the company
- Minimum of 12 months experience in a similar role
- Proven experience in a similar clerical/administrative role
- Self-motivated and Strong interpersonal skills
- Professional telephone manner
- Intermediate clerical and administrative skills
- Strong customer service skills and experience
- Excellent written and oral communication skills
- Ability to work with minimum supervision
- Intermediate knowledge of standard Microsoft Office programs
- Be part of an exciting transformative time in our business, on a trajectory of growth.
- Join our values-led culture, where Collaboration, Integrity, Accountability, Zero Harm and Growth through Innovation are at the heart of how we work and lead.
- Access opportunities for professional and career development across our group of companies, in an ASX listed company and industry leader.
Please submit your CV and cover letter by clicking on the 'Apply' button below.
Applicants must have current rights to work in Australia.
Agency submissions will not be accepted without prior approval from the Fleetwood Australia Talent team. All agency candidates must be submitted through our on-line portal to be valid.
Fleetwood Australia acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders, past and present.
