Practice Manager

12-month fixed term maternity cover | Full-time position across our Fortitude Valley and Clayfield clinics

The Opportunity

Within Ramsay Psychology, our Practice Managers are pivotal to the success of our clinics and the positive experience for our clients. 

This role will be working across two clinics in Brisbane. The Fortitude Valley Clinic, and our brand new Clayfield Clinic.

Your high organisational capabilities coupled with understanding of medical or allied health practice processes will determine your success in this role.

Key Responsibilities

• Ensuring clients have a positive experience with our practice from their very first phone call
• Helping to drive referrals to the clinic by building relationships with GPs and other healthcare professionals
• Assisting with GP clinic drop ins, lunches, marketing correspondence and event planning
• Diary management, triaging and scheduling of patient appointments
• Accurate maintenance of patient records
• Reception duties
• End of month financial reporting, invoicing and accounts management
• Handling patient enquiries, including website enquiries
• Processing patient accounts - billing, collections and reconciliations
• Other general administrative functions as required

Your Skills and Experience

• Knowledge of Medicare and HICAPS systems
• Experience and knowledge of multiple patient management systems and software,
• Previous experience managing a busy Medical Practice
• Exceptional people skills and self confidence
• Highly organised and able to prioritise
• Comprehensive knowledge of online claiming and MBS as it pertains to provision of psychological and allied health services (desirable) 
• Self-motivated with a desire for continued professional development/excellence

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

About Ramsay Psychology

Our highly experienced psychologists are trained in the latest treatment techniques and are ready to provide support to children, adolescents, adults and older persons.

The clinic is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 74 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases, which may include Covid-19.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For any enquiries please contact: Emma Benn via *****@ramsaypsychology.com.au

Applications close: Tuesday the 23rd of April 2024

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com