Pre-Sales Engineer

Zoho is a leading global SaaS company that offers businesses of all sizes the tools they need to transform and scale their business digitally. With now more than 100 million users and over 11,000 employees around the globe, we are excited to be driving innovation in every aspect of business software. We are a bootstrapped and profitable company, with a mindset that our employees are at the centre of our growth and success.

As a Pre-Sales Engineer, also known as a Solutions Engineer, you will work as an advisor to prospective customers by demonstrating how Zoho solutions will enable innovation, and enhance their overall business operations. You will also work with internal teams to troubleshoot, and provide support or solutions for prospects and customer queries. This position requires an interest in diving into the technical aspects of our products, as you will utilise your expertise to build and adapt solutions for individual customer requirements through clear education and understanding.

This position is open to commence immediately, and is open to Australian citizens and permanent residents.

In this role you will:

• Work with Account Managers and the Sales Management team to solve prospects requirements pre-sale
• Lead discovery sessions with clients to understand pain points and deliver innovative solutions
• Demonstrate how Zoho's technology can support business requirements
• Conduct workshops and training sessions, both face-to-face and online
• Develop and enhance relationships with customers and solutions partners
• Provide valuable feedback to product teams
• Help develop and further establish Zoho in the Australian market
• Leverage your technical skills to provide strategic and innovative demonstrations

What are the role requirements?

• Strong communication and presentation skills
• Be technically minded, and motivated to learn and master new products and services
• Ability to break down products and offer use case demonstrations
• Ability to work with business requirements, and turn them into multi-product demonstrations
• Understand business landscapes across a variety of industries
• 1-3 years experience in SaaS, sales or a technical/product implementation role

Zoho is an equal opportunity employer, and we encourage applicants of all backgrounds to apply. We see diversity as a huge part of our success, and Zoho will never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran or disability status.

This position requires in office work, so please only apply if you are based in Adelaide.