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SalaryAt Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments.
By choosing to work at Qube you will be choosing to work at Australia's largest integrated provider of import and export logistics services with a market capitalisation in excess of $4.8 billion as at 30 June 2022. We operate in over 142 locations across Australia, New Zealand and South East Asia with a workforce of over 8,200 employees.
About the role
The Rail Operational Support Officer's primary objective is to capture information and assist with the planning of rail services and asset maintenance in a safe, environmentally sensitive and efficient manner with pin point data accuracy. This involves working closely with QLRS Management to provide day-to-day support with operational tasks.
The successful applicant will be proficient in Microsoft Word and Excel to capture information and assist in the measurement of KPI's effectively.
Role Location: Townsville, QLD
Role Type: Full time
- Providing timely operational information and support to the QLRS managers
- Assist with resource allocations and resource planning
- Provide administrative support to QLRS managers
- Provide customer service to internal and external customers
- Capture and monitor relevant maintenance information
- Assist with the planning and scheduling of asset maintenance
The Rail Operations Support Officer must have the skills to ensure that:
- The quality of service delivery is measured and managed in a culture of performance management and safety, health, risk, environment and quality controls
- Quality is managed through reference to standards, documented procedures and KPI's, while ensuring that safety is maintained by following risk management, incident reporting, and investigation procedures
- Developing Financial Management to deliver optimum financial results
- High level of Customer service to meet and exceed customer expectations
- Prior experience working in Rail Operations
- Commitment to safety
- Strong communicator
- Financial Acumen - developing
- Commercially astute - developing
- Customer centric - strong
- Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
- Discounted health insurance
- Special paid leave to participate in volunteering activities
- Unlimited access to employee assistance program delivered through Benestar
- Generous paid parental leave for eligible employees
Qube recognises the value of an inclusive and diverse work environment. We take pride in the diversity of our people and encourage applications from people of all genders, ages and backgrounds. Our recruitment decisions are based on the key inherent needs and requirements of each role, and candidates are selected on their unique strengths and characteristics.
If you would like to know more information about how we are supporting our employees, you can view our policies and benefits here
If you want to invest in your future apply now and we will help you reach your full potential.
Advertised: 18 Jan 2024 E. Australia Standard Time
Applications close: 18 Feb 2024 E. Australia Standard Time
