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SalaryFull-time Receptionist Position working with an amazing team and company culture! This job is exciting, interesting and extremely satisfying when you can help people to improve their hearing.
The hours are:
- 9 - 5 Monday to Friday with an 8.30am start on Thursdays
Being the happy, friendly face of our Norwood Hearing Clinic on the front desk reception as well as being that clear voice on the phone is really important. We are looking for someone with passionate customer focus, a friendly and caring nature and an enthusiasm for helping people.
This role is diverse and busy with front desk reception as well as administration duties and hearing aid repairs. The day to day tasks will include:
- Spectacular customer service over the phone and face to face interaction
- Clinic preparation
- Orders and processing hearing aids
- Connecting hearing aids with bluetooth devices for streaming
- Using Xero for invoicing patients, receipting and processing manufacturer’s invoices
- General Admin Duties - filing, cleaning, assisting patients with private health rebates and insurance
- Claiming through Office of Hearing Services program
- Social media and blog writing
- Fast paced work environment
- Helping patients with managing their hearing devices. This will include connectivity to phones, helping them insert devices, cleaning and device maintenance.
You will be trained in minor hearing aid repairs and hearing aid cleaning so you can help patients when their hearing aid stops working.
Located on The Parade in Norwood, you are surrounded by fabulous cafes and shopping, perfect for great lunch breaks.
We are a family owned business with great emphasis on our company culture. We all simply love what we do and who we work with. You will join a small team of 9 staff who are all really friendly and welcoming.
You will receive training in the role but there is a lot to learn. We are looking for a bubbly and enthusiastic person who learns quickly and is after a challenge.
We maintain our team communication with morning huddle on Thursdays and once a month Thirsty Thursdays. We are a small husband and wife owned business with a focus on our team, having fun, working hard and helping our patients.
Please send a COVER LETTER with your resume. Applications without a Cover Letter will NOT be considered.
