AddressAre you an experienced receptionist with a strong background in the Real Estate industry? Are you looking for an opportunity to join a prestigious national multi-branded Real Estate Business? If so, we have an exciting position available for a Receptionist who will be the first point of contact, ensuring exceptional customer service to our various offices.
Responsibilities:
- Serve as the primary point of contact for all incoming phone calls and enquiries, directing them to the appropriate departments and office across different locations;
- Provide professional and courteous customer service to clients and visitors;
- Manage and maintain the reception area, ensuring a welcoming and organised atmosphere that reflects our professionalism;
- Perform standard receptionist duties, including greeting guests, managing visitor access and assisting with enquiries;
- Answer and direct incoming phone calls for multiple offices within our Real Estate support business;
- Handle and distribute incoming mail, packages and courier deliveries;
- Assist with administrative tasks, including data entry, filing, scanning and photocopying;
- Maintain and update office directories, contact lists and other relevant records;
- Collaborate with other team members to ensure smooth operations and effective communication across offices.
Requirements:
- Previous experience as a receptionist in the Real Estate industry is essential;
- Familiarity with Real Estate terminology, procedures and systems;
- Excellent communication skills, both verbal and written, with a professional phone etiquette;
- Strong organisational and multitasking abilities, with keen attention to detail and accuracy;
- Ability to work independent and prioritise tasks in a fast-paced, multi-office environment;
- Exceptional customer service skills and a friendly, approachable, professional demeanour.
By joining our dynamic team, you will become part of a national network of professionals committed to delivering exceptional service and exceeding client expectations, where your skills and experience will be valued.
