Oryx Communities is seeking a friendly and professional Receptionist to join our team at The Richardson Aged Care on a full-time basis.
About Us
Oryx Communities is an innovative Aged Care and retirement living provider committed to delivering exceptional and progressive services to the WA community. Locally owned and operated, and with our Vitality+ Model at the heart and soul of Oryx, our purpose is to enhance the vitality of our residents, their families, our staff and the broader community in which we reside through the creation and embedding of socially diverse, multigenerational residences. Oryx is an inclusive employer, placing residents and staff at the core of our business. Championing our staff, we offer an excellent work culture within a supportive environment where every member of our team is valued.
Key Responsibilities
- Ensure residents, visitors and staff are welcomed and provided with the highest level of customer service.
- Reception duties including answering phones, direct incoming calls to necessary departments and co-workers as required.
- Ensure all incoming phone calls are attended to in a prompt and courteous manner.
- Provide information to residents and representatives, ensuring that all enquiries are dealt with in a confidential and sensitive manner.
About You
- Previous experience within Residential Aged Care is preferred but not essential.
- Exceptional written & verbal communication and collaboration skills.
- Exceptional phone manner
- Computer literacy and the ability to learn new packages
- Time management skills
- Self-motivation with well-developed organisational skills and an ability to work autonomously and as part of a team
Requirements for the Role
National Police Check Valid no later than 3 months
Right to work in Australia
Staff Benefits
- Competitive Salary
- Reward & Recognition Programs
- Emotional Assist Program (free counselling)
- Opportunities for further career progression
- Celebration of staff culture days with staff lunches
- Personal development and workshop opportunities