Receptionist

About us

Amaroo Medical is a purpose-built medical facility located in the Amaroo Park estate, just outside Mareeba township. There are both male and female GPs with special interests in women’s and men’s health, paediatrics, chronic disease, diabetes and mental health. The Practice also trains and mentors Registrars and Medical Students. We offer general medical services as well as preventative health checks, immunisations, work place medicals, chronic disease clinics, IUD insertion, removal of skin lesions, audiometry, ECG, spirometry, counselling, mental health plans, dressings, wound care, health assessments and care plans. Visiting specialists include cardiology, orthopaedics and gynaecology. Our team includes GPs, a Podiatrist, a Physio, Nurses, a Nurse Practitioner, a Medical Assistant, a Practice Manager and full-time, part-time and casual Receptionists. It is a family-based practice and there is an emphasis on work-life balance.

Qualifications & experience

• Minimum of two years’ experience as receptionist/clerical worker
• Secretarial skills
• Computer literacy and competency with Microsoft Word and Excel
• Current First Aid Certificate (or willing to obtain one)
• Possession of current driver’s licence
• Effective interpersonal & communication skills
• Ability to work unsupervised and as part of a team
• Demonstrated knowledge of privacy laws, confidentiality requirements & safe work practices

Tasks & responsibilities

• Provide in-person and telephone reception in a pleasant and consistent manner – greet patients, record arrival, inform of delays, triage
• Make patient appointments and accurately record details
• Handle incoming calls and message taking in timely and competent fashion
• Perform all secretarial work - such as mail, faxes, email, filing, scanning, photocopying
• Issue invoices & receipts
• Process Medicare, WorkCover, Insurance accounts for billing purposes
• Prepare & reconcile banking

Benefits

• Opportunity for further education, training & professional development