Registration Officer

State Government Organisation | 3 month Temporary Assignment | Full Time Role at $35.95 Per Hour + Super
Your new company
An exciting opportunity to join a thriving State Government Organisation has come up for a Registration Officer to join the team on a temporary basis for 3 months. If you are an enthusiastic individual with excellent customer service and administration skills, this could be an exciting opportunity to contribute to a dynamic team and gain invaluable experience from a reputable organisation.
Your new role You will be responsible for:
Application Processing: Handle end-to-end processing of licencing and registration applications within a specified time frame.
Database Management: Create and maintain records for new and existing clients.
Customer Service: Assist with enquiries from external and internal stakeholders via electronic, telephone, and counter channels.
Continuous Improvement: Contribute to developing and implementing new practices and procedures.
Compliance: Ensure activities align with relevant legislative frameworks and operational guidelines.
Team Collaboration: Actively participate as a positive team member, solving problems and working cohesively.
Ethical Standards: Maintain impartiality, objectivity, and professionalism while protecting against conflicts of interest.
Performance Excellence: Demonstrate organisational skills and consistent professional behaviour.
Innovation: Identify opportunities for improvement and foster a culture of innovation.
Additional Duties: Undertake other tasks as needed.
What you'll need to succeed
Previous experience in a customer service and administrative role will lead you to success, as will:
Customer Centric Focus: Cultivates and maintains effective relationships with customers.
Problem-Solving skills: Utilises operational guidelines, knowledge, and experience to solve problems. Scans for relevant information, identifies underlying causes, and proposes alternative actions to clients.
Interpersonal Skills: Building rapport with others, actively understanding their issues. Suggests appropriate courses of action based on individual needs.
Written Communication: Produces a variety of standard written documents. Ensures clarity of information and tailors' language to the intended audience. Strives for a shared understanding and addresses customer needs.
Teamwork: Collaborates effectively within the team to achieve work plan objectives.
What you'll get in return
In return for your dedication and hard work, you will receive:
Fantastic company culture
Flexible working arrangements
Competitive hourly rate that is paid weekly
Experience working within a state government organisation
What you need to do now
If you are confident in your experience, please click on the 'APPLY NOW' link to send your updated resume to Lauren Horne at Hays. Any queries, call (03) 9604 9*** or email ************@hays.com.au. Please note, only successful candidates will be contacted.
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply Please click here to apply.