Address
SalaryMission
- Retain, develop and grow partnerships
- Ensure a long term client partnership with high levels of client satisfaction
- Ensure financial objectives and goals are achieved
- Define and execute clear account strategies
- Bring the best of BNP Paribas to create value for the client
- All allocated clients
Client engagement/thought leadership
- Develop executive connectivity, by establishing relationships and sustaining credibility with the c-suite in liaison with FIC and Securities Services Executive Sponsor (when relevant)
- Build reputation as trusted advisor to the client and ensure adequate exposure to Securities Services senior management as/when appropriate
- Conduct regular strategic reviews
- Establish close business relationship with key decision-makers within the client entity
- Establish a business impact dialogue with the client, by (I) demonstrating insight into business issues and trends (ii) being a thought leader and source of ideas
- Promote a “one-bank” approach where possible to enhance the client relationship
- Demonstrate insight into business issues and trends, by developing market knowledge and by participating in product development
- Develop an appropriate local governance framework in line with the client’s segment.
- Develop detailed client account plans outlining client critical business issues and relationship strategy
- Understand the client business to better anticipate requirements and identify new opportunities
- Drive client strategy to maximize sustainable business generation with a strong focus on client profitability
- Manage client profitability and undertake commercial discussions and decisions
- Detailed understanding of products and services that may provide solutions to client challenges.
- Retain existing revenues by actively managing revenues & business at risk
- Monitor revenue and profitability in a disciplined manner to ensure financial performance is achieved
- Negotiate contract amendments and fees and ensure alignment with business strategies & priorities
- Achieve annual targets through consultative client interaction.
- Ensure all KYC review (on-boarding/recertification) are completed within the prescribed timeframe
Competencies (Technical / Behavioral)
- Communication -
- Written: Expressing ideas clearly in all written documents. Using professional, appropriate language always.
- Innovation - Proactively look for opportunities for continuous improvement and think creatively.
- Individual Leadership - Uses an appropriate interpersonal style to inspire and guide colleagues towards goal achievement. Adjusts behavior to accommodate tasks, situations, and individuals.
- Team Orientation - Works with the team and the broader organization towards shared goals and treats all colleagues and clients as partners.
- Strategic decision making - Identifies and understands issues, challenges, and opportunities. Take action that is consistent with the strategic direction of the organization. Recognise the short- and long-term consequences of decisions on the organization’s strategic direction.
- Technical/professional knowledge - Demonstrates a satisfactory level of technical and professional skills/knowledge in job related areas.
- Technical/professional proficiency - Demonstrates a satisfactory level of performance in specific technical / professional areas
- Commercial acumen - Uses appropriate interpersonal styles and communication methods with clients to gain acceptance of an idea, plan, activity, service, or product. Follow through to successfully close opportunities.
- Negotiation – Uses professional, commercially focused negotiation strategies that gain all parties' support and acceptance and lead to a positive outcome for the partnership.
- Minimum 15 years’ experience within the Financial Services industry, with at least 5 years exposure to custody or related businesses with proven success within a relationship management role
- Degree qualified in Business, Commerce, Accounting or related discipline
- Post graduate qualifications in, Securities Institute of Australia, CA/CPA or other relevant qualification (CA/CPA) welcomed but not essential.
- Driving a culture of outstanding customer-focus and quality.
- Ability to work cohesively and positively with colleagues and peers at a senior management level.
- Demonstrated experience at enabling teams to work effectively and deliver against strategic goals.
- Experienced and strategic leader with integrity, maturity and judgment
- Understanding of how to build and maintain a performance-driven culture.
- Motivational and ability to develop people to the extent that individuals can achieve their goals.
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
- BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
- BNP Paribas MixCity which fosters better representation of women at all levels of the organization
- Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
- BNP Paribas CulturAll which celebrates diverse backgrounds
More information
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year
