Remote Asset Coordinator

We are currently seeking a skilled and experienced Remote Asset Coordinator to join our team at our Warana (QLD) site. As a Remote Asset Coordinator, you will play a crucial role in overseeing and coordinating the operation & maintenance requirements for our vast network of Remote Assets. From our office on the Sunshine Coast Queensland, your primary responsibility will be to monitor various systems and processes, ensuring their smooth operation and responding promptly in case of any anomalies or emergencies. You will work closely with a team of internal and external technicians and engineers to maintain optimal performance of our assets. This position demands strong attention to detail, excellent problem-solving skills, and the ability to remain calm under pressure.

Key Responsibilities

• Monitor Systems: Continuously monitor online control systems to ensure our clients equipment is functioning properly. 
• Respond to alarms: Promptly respond to alarms or alerts indicating equipment malfunctions, abnormalities and take appropriate actions as per established procedures. 
• Troubleshooting: Remotely identify and troubleshoot problems within systems or equipment. Detailing corrective actions and raising appropriate work orders to field staff via our management system.
• Communication: Maintain effective communication with operators, technicians, supervisors, and clients to relay information, coordinate activity and escalate issues as needed. 
• Reporting: Complete key customer operational reporting on a scheduled basis.
• Continuous improvement: Assist in continuously improving Aquadex’s Remote Asset management system. Participate in training sessions, to develop and enhance skills, knowledge, and operational efficiency.

Requirements

• Technical Qualifications in a relevant field preferred.
• Experience as a control room operator or similar role in a process-driven environment, preferably within the manufacturing, water, or logistics industry.
• Strong analytical and data management skills and be able to work across a range of technologies and systems.
• Demonstrated ability to work effectively in a team environment, collaborate with diverse stakeholders, and adapt to changing priorities or circumstances.
• Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.

Join Our Team

If you are a dedicated professional with a passion for ensuring operational excellence and safety, we invite you to apply for the Remote Asset Coordinator position. Join our dynamic team and contribute to the success of our organisation while advancing your career in a challenging and rewarding industry.

About Aquadex 

Aquadex specialises in manufacturing, distribution, and dosing of critical chemicals for water and wastewater treatment across Australia. 

Join a growing team providing innovative water treatment solutions to an extensive range of clients from municipal councils and major water utilities to mining and agriculture organizations across Australia.

Aquadex Pty Ltdis part of the DGL Group.

At DGL Group, we focus on solving problems for our customers. We are a diversified industrial group of companies, offering end-to-end supply chain service, including chemical and industrial formulation and manufacturing, warehousing and distribution, waste management and environmental solutions. 

With more than 4,200 customers and 750+ employees, we operate across Australia and New Zealand, as well as internationally. We are listed on the Australian Securities Exchange and are on a trajectory of significant growth – which brings enormous opportunities for the right candidate. 

Recruiters: We recruit internally so please don’t send us candidates or contact our managers. We’ll contact you if we require your support. 

Privacy collection notice

As part of the application process, we ask you for private information such as your name, contact details, qualifications, employment experience, your right to work in the relevant location and, in some cases, medical information. If you move ahead to the next step, this will also include reference checks and potentially personality profiling. This information provides us with an insight into how suitable you are for the role. 

Any information obtained is confidential and managed by the relevant recruiting team member. We store the information securely, and it can be accessed only by nominated people in the company. It is not provided to any third party without your written consent. Where the law requires, the information may be provided in line with the legal direction. By applying for this role, you consent to the collection of private information in line with this notice.