Rto Administration Officer

Culture and Benefits

• An attractive remuneration package, including salary packaging, up to $15,900 per year tax free! Less tax = more take home money for you*
• You can also use up to $2650 of you pre-tax income to pay for entertainment expenses such as meals and holidays*
• Up to 5 weeks annual leave and mental health days (not taken from your annual leave)
• Access to an employee assistance program- a FREE and confidential counselling service available to you and your immediate family

*Benefits are dependant on each individuals' situation and are not guaranteed

STEPS Group Australia is a Not for Profit organisation, passionate about making a difference on a national scale, with a focus on a providing world class education. An exciting opportunity has become available for an experienced RTO Administration Officer to join our Training Facility at Bulcock Street in Caloundra.

The Position

Provide high level customer service and administration support throughout the RTO operational team to assist in meeting the overall program objectives and contractual requirements.

Responsibilities

• Act as primary point of contact for the provision of information to both internal and external customers
• Prioritise and process the accurate completion and submission of all eligibility, enrolment, and assessment evidence into the Student Management Systems
• Communicate, coordinate and action all tasks required to deliver education & training programs in accordance with approved course delivery schedules
• Maintain & update internal databases and spreadsheets to ensure all training sites and classes are provided with accurate and up to date attendance records prior to commencement
• Gain and maintain knowledge and expertise across all course delivery schedules, internal processes and relevant contractual requirements

The Successful Applicant

• Experience in delivering great customer service within an RTO setting is essential
• Knowledge in Moodle / Wisenet and other Student Management Systems
• Demonstrated attention to detail, time management and administration skills that deliver accurate and reliable data entry and administrative support
• Proven communication and interpersonal skills, demonstrating the ability to build effective relationships
• Advanced knowledge of Microsoft office suite, accurate typing and data entry skills

The successful candidate will need to hold a current Driver Licence and at least 2 Covid-19 vaccinations.

If you feel you hold the right experience and skills, please apply now for immediate consideration

STEPS Group is an Equal Opportunity Employer of all abilities.
Aboriginal and Torres Strait Islanders are encouraged to apply.
Only applicants with the right to work in Australia will be considered for this role