Address
Form of workSALES ADMINISTRATIVE ASSISTANT – PROJECTS TEAM
Our Client
Our client is focused on advancing the role of Australian resources in meeting the region’s demand for significantly more energy with fewer emissions. Our client sells a wide range of products and services to retail, as well as commercial customers from industries including, maritime, mining, aviation, racing, and transport, sharing global expertise, research and development with Australian business partners, customers, and community stakeholders.
Position
We are looking for Sales Administrative Assistant to join our growing projects team. We have a full-time contract opportunity available based at our Melbourne office.
The Deal
- Monday to Friday 8.30am - 5pm (3 days based in office / 2 from home)
- Sales Administrative assistance – projects team
- Contacting customers via phone, e mail, live chat, social media & other digital platforms
- Managing customer applications
- Preparing reports and maintaining accurate records
- Contacting customers via phone, e-mail, live chat, social media & other digital platforms
- The role requires you to contribute to overall business objectives & goals.
- Working closely with Project Team
- Providing administrative support to the sales team
- Assisting with customer queries
- Assist other team members when required with the task allocated from time to time.
- Minimum of 3 years’ experience in a corporate customer experience environment
- Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions
- Strong confident writing and communication skills plus practice active listening
- Ability to work & learn collaboratively in a team environment.
- Organizational skills and be able to multitask in a fast-paced environment
- Strong attention to detail, excellent organisation & time management skills
- SAP, JDE, Gen+, Salesforce CRM experience
- strong communication and interpersonal skills
- Familiarity with chatbots, live chat & social media platforms
- Problem solving & query resolution play an important part in this role in conjunction with the ability to multitask
- Experience in stakeholder management & influencing outcomes
- High attention to detail
To Apply
The ideal candidates will be from a similar industry and may have worked as an Administration Assistant in their career.
To request more information on the position please call Paul (03) 9864 6000
Or apply by clicking on the link.
