Sales And Service Coordinator

people2people are working on a rare opportunity for a driven and detail-oriented customer service or sales representative to join the growing team of a multi-national electronics company.
Boasting strong employee tenure and career progression into a number of different departments, this company is a leading household name within the electronics industry and emphasises long-term relationships with its clientele.Reporting to the Sales & Service Manager, you will join a team of five Sales and Experience Coordinators, across the below key duties:

• Maintaining long-term customer relationships through Inbound calls and emails from suppliers
• Escalating repair, credit, or complaints where necessary to management through a ticket system
• Monitoring current case escalations, updating clients on the status of their requests, and liaising with internal management to facilitate a positive customer experience
• Processing sales orders through NetSuite
• Regular warranty reporting through Oracle
• Keeping clientele updated on current offers and providing additional information as requested
• Undertake other administrative duties where required
• Working collaboratively team environment to achieve monthly team sales targets

About You

• Permanent full-time working rights
• You have a minimum of two years customer service, sales or sales support experience.
• Previous exposure or interest in the electronics industry would be beneficial but is not required!
• You are a passionate problem solver with the confidence to ask questions when uncertain
• Excellent verbal and written communication skills
• Strong attention to detail
• You can build rapport and maintain strong working relationships.

If this sounds like the next step in your career then apply now and Hamish will be in touch to discuss your application or call 02 8270 9760 for a confidential chat.Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.Location
Sydney, New South WalesSalaryWork Type
Full TimeIndustrySalesDate published08-Mar-2024Learn more about this jobHamish LambertonSpecialist Recruitment Consultant02 8270 9760New South WalesYour working rightsAustraliaAs an Australian citizen, you can work and travel in the UK, with the UK Youth Mobility Scheme.New ZealandAs an Australian citizen, you can work and travel in NZ. If you are a permanent resident of Australia, you will require a New Zealand Electronic Travel Authority (NZeTA).Copyright © 2024, people2peoplepeople2people acknowledges the Traditional Custodians of country, pays respect to their Elders past and present, and extends that respect to all Aboriginal, Torres Strait Islander and Māori peoples today.