Sales Data Coordinator

This role is crucial for enhancing our sales processes, improving lead generation, and ensuring our team is well-equipped to use these new systems!

Who are we?
Listed on REB as the #1 Sales Office in Australia in 2023, Highland are the leading real estate agency in the Sutherland Shire. Established in 2007 with just 6 team members, we now have offices across the Sutherland Shire, Southern Highlands and Eastern Suburbs, with our most recent office opening in Queensland. Our team boast over 150 staff across Sales, Leasing, Property Management, Commercial, Project Marketing, Finance and internal operations.
Here at Highland, we pride ourselves on our dynamic workplace culture that is exhibited in our energetic, hard-working, and inclusive team. Our team truly reflects our values and it is this team that places us at the forefront of what we do. We are very big on team culture and social events to build morale and reward the hard work of our people. A massive focus is on the personal and professional development of our team with ongoing training, support and guidance provided by our senior leaders and external professionals.
We are more than just property at Highland – we are our people.
The Role:
In the initial phase of the Data Coordinator role, the focus will be on collaborating with external parties to integrate new systems into our operations and educate our staff on these technologies.
Ongoing, the role will involve coordinating our lead generation software platforms, managing lead allocation, cleaning our CRM data, analysing data and performance, producing reports for the Sales Manager and Marketing, as well as continuing to educate staff in using the systems efficiently.
This role is crucial for enhancing our sales processes, improving lead generation, and ensuring our team is well-equipped to use these new systems effectively.

• Coordinate with external vendors and partners to integrate new sales and CRM systems into our current operations
• Develop integration strategies that align with our sales goals and lead generation objectives
• Work closely with our IT department to ensure seamless implementation and troubleshoot any issues
• Communicate feedback, issues and reporting to Sales Manager and Head of Brand and Marketing
• Work with Head of Brand and Marketing to analyse and optimise conversion funnels, identifying opportunities to enhance quantity and quality of leads
• You will be diving deep into our data, and analysing where you can see room for improvement
• Monitor the effectiveness of the new systems, making adjustments as needed to optimise performance
• Lead the effort to educate our staff on these new systems, ensuring a smooth transition and effective usage
• Collaborate with sales and management teams to understand their needs and ensure the new systems support these requirements
• After the initial integration phase, focus on ongoing lead generation and system optimisation

In order to be successful in this role, you will need:

• Outstanding organisational and project management skills
• Excellent verbal and written communication skills
• Fantastic team player and loves job variety
• Tenacity and a drive to succeed
• Love of data and analysis
• Sales knowledge and experience
• KPI's and goals focused
• Strong analytical skills, with the ability to interpret data
• Able to effectively and efficiently manage a CRM system, and ensure integrity of data and an updated database
• Proven experience in system integration, preferably in a sales or real estate environment
• Strong training and communication skills, capable of educating a diverse team
• Technical proficiency in CRM and sales software
• Collaborative and proactive approach, with a focus on innovation and efficiency
• Ability to work with discretion and confidentiality

If you are our next Data Coordinator, please contact Isabella Wijesekera on 0456 103 143 or isabella@highlandproperty.com.au immediately for a confidential discussion.
Only suitable candidates will be contacted.