Address Description
Company Overview
Right at Home is one of the largest home care providers in the world, with over 700 offices in eight countries around the world. We provide a wide range of tailored care services to assist people living independently in their home and are respected within the community for providing our clients with a high level of service, with our mission being ‘to improve the quality of life of those we serve’.
Role Overview
Our Far North Queensland office continues to grow and we are looking for a dedicated Scheduling Officer to a team of professionals in delivering the highest possible quality of client care.
The role suits a highly organised person with a cheerful manner and who has a genuine compassion for the elderly and individuals with disability.
In this role, you will be mainly responsible for:
Scheduling, planning and organising care staff workloads to meet both client and business needs;
Review, refine and improve rosters whilst maintaining budgets;
Minimise overtime and unnecessary travel and non-productive staff time;
Maintain consistency of services to clients in terms of service time and care staff;
Roster day-to-day urgent situations as they arise promptly;
Resolve issues and problem-solve in a fast-paced environment to meet client/business needs; and
Working within tight deadlines.
Culture & Benefits
Rewarding work opportunities - making a difference in your local community;
Friendly and supportive workplace;
Employee rewards retail discount program;
Competitive remuneration; and
Career advancement opportunities will arise as the office expands - this is a unique career opportunity to grow with one of the largest home care companies in the world.
Qualifications
Demonstrated experience in roster coordination of 1-2 years; and
Current National Police Clearance
Preferred Skills
Ability to problem solve, work within deadlines and think outside the box;
Excellent attention to detail and a high level of accuracy;
Proficient IT capabilities and the ability to quickly pick up new systems;
Subscribe to a culture of teamwork, caring and quality service; and
Excellent communication abilities, professionalism, a good reputation & respect for our staff, clients and their families.
Please note that we review applications and extend offers on a rolling basis, which means we may fill all available spaces for some divisions and locations prior to the application deadline. Therefore, we strongly encourage you to submit your application as early as possible.
