AddressWe are looking for individuals with strong customer, account management and marketing experience with payment related expertise to deliver growth in Visa's key Merchant Partnerships and merchant success.
Candidates are expected to demonstrate the following:
- Self-motivated, results oriented, with the ability to handle numerous partners and projects concurrently.
- Substantial problem-solving ability with focus on impacting return on investment.
- Excellent communication and presentation skills with the ability to communicate at all levels within large organisations.
- A customer-centric mindset, with the ability to build strong Partnerships and drive value and Growth for both parties.
- Strong analytical skills, with demonstrated intellectual and analytical rigor, able to interrogate and uncover trends, meaning and deliver a narrative from data.
- Demonstrated leadership and collaboration capabilities across a matrixed organisation.
- Holds self and others accountable for measurable high quality, timely and effective results.
- Experience in eCommerce or payments.
What will also help:
- Minimum of 5 years' experience in Customer Success, Marketing, Loyalty or Sales & Account Management.
- Prior experience or familiarity with CRM tools such as Salesforce, Zoho CRM, Pipedrive, Freshsales, Microsoft Dynamics 365, Hubsport, Eloqua and online web-conference tools would be an advantage.
- Experience in merchants / sellers businesses as it relates to marketing, payments, customer engagement and experience.
- Bachelor's degree.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
