Senior Receptionist

Join Whitefox Recruitment as a Senior Receptionist and Forge a Bright Career!
At Whitefox Recruitment, the Gold Coast's multi-award-winning firm, we pride ourselves on bridging the gap between ambition and opportunity, transforming workplaces and lives. Our commitment to unparalleled client and candidate satisfaction has established us as the definitive leader in our market.
Our mission resonates through our core values: continuous growth, prioritising relationships, unwavering consistency, bold innovation, team unity, and humility that fosters inclusion. We believe in empowering our people to grow, leading with integrity and trust, consistently delivering on promises, disrupting norms, and cherishing a family spirit in our team.
As a Senior Receptionist, you are the cornerstone of our daily operations, the vibrant hub connecting the marketplace to our business. Your proactive, adaptable nature, coupled with meticulous attention to detail, ensures first-class interactions, making every communication and experience reliable and exceptional.
The Gold Coast is an iconic destination, where the glittering ocean meets the skyline, and life vibrates with possibilities and excitement. It's here that you'll find our offices, situated amidst this coastal paradise, offering not just a job, but a lifestyle. Imagine ending your workweek with a sunset walk along the beach or starting your day with a surf in the warm Pacific waters - at Whitefox, we make this dream a reality.
Your impact will resonate beyond the office, as you contribute to the growth and success of our clients and candidates, fuelling the economic vitality of the Gold Coast itself.
We're not just offering a job; we're offering a chance to be part of something larger - a career that enriches lives and fosters community, all while basking in the splendour of Australia's premier coastal destination.
In this role, you will be responsible for:

• promptly addressing inbound calls, voicemails, and emails.
• utilising our ATS / CRM Vincere to record activities accurately for comprehensive reporting.
• keeping activities below 200 to maintain efficiency.
• aiming for 50 google reviews weekly through consistent candidate and client engagement.
• keeping client and candidate files current.
• exuding a welcoming presence for visitors, while maintaining a friendly demeanour with staff, clients, and candidates.
• responding swiftly to calls and queries, screening for non-essential communications.
• providing executive support to consultants and management.
• overseeing a clean, user-friendly internal recruitment system.
• following up with clients and candidates, ensuring no contact exceeds a 3-4 day gap.
• upholding company systems and processes meticulously.

To be successful in this role, you’ll need:

• at least 2-4 years previous experience in a reception and or administration position.
• an excellent work ethic and the ability to manage time effectively with minimal supervision.
• professionalism in dress and demeanour with superb interpersonal skills.
• experience with a multi-line switchboard and public engagement.
• tact, discretion, and the ability to manage sensitive situations.
• proficiency in MS office, G suite and Mac OS.
• a team player attitude, contributing positively to our team's goals.
• an Australian drivers licence.
• competence in managing confidential files.
• the capacity to support and train junior staff, interns, and work experience students.

In this role, you will receive:

• a clear career development pathway, including regular salary reviews.
• a supportive team environment that fosters growth and empowerment.
• convenient underground parking, accessibility to amenities and public transport.
• a $10k professional development fund for career advancement.
• mentorship from industry leaders and premier training resources.
• a gym membership and an all-expenses-paid annual trip for top performers.
• state-of-the-art technology tools to propel your career.
• daily barista-made coffee and regular team events.

Discover the vibrant Whitefox Recruitment office, a space where collaboration thrives, nestled near cafes, retail spaces, and the beach—offering the perfect mix of work and leisure.
This is a full-time, permanent position available for an immediate start.
For further information and to express your interest, please direct your queries to Luke Hemmings at Whitefox Recruitment on 07 5619 7075, quoting reference: 32271.
As a recruitment agency that truly values people, we are committed to responding to all applicants.
We are initiating interviews immediately.