Service Administrator

The company

Our client is one of the biggest construction equipment manufacturers in the world! They are a family-run company who employs nearly 50,000 people in over 140 companies worldwide.

Their product range includes earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand.

The position

The Service Administrator is responsible for the provision of timely and effective administrative services to the Maritime Cranes Division and its Customers.

In this role you will liaise directly with internal and external customers as well as form strong working relationships with internal sales, service, parts, warehouse and Maritime Cargo personnel.

The duties include:

• Raising customer service jobs /repair orders and costing completed jobs
• Invoicing of customer service jobs
• Assisting with the scheduling of services
• Site mobilisation functions
• Prepare payroll data
• Addressing customer queries
• Booking travel
• Processing employee expenses and collate all expenses for on-charging
• Manage purchase order workflow

Skills / Experience

• Minimum of two years' experience in a Service Coordination / Service Administrator role
• Relevant industry experience would be a strong advantage
• Must be an exceptional communicator with strong attention to detail
• Must have the ability to multitask and independently prioritize workload according to competing demands
• Data entry and reporting experience is strongly desired

The successful candidate will:

• be extremely reliable, flexible and passionate about customer service
• have unresteicted Australian working rights
• be available to commence in April 2024
• have a strong work ethic and the ability to work within a diverse team

In return the client offers, a generous salary, dedicated on the job training and support, internal promotion opportunities, an inclusive and professional workplace culture and hybrid working arrangements at the completion of the training period.

If this sounds like your next career move, APPLY NOW!

Who are we and what do we do?

Tecside are the partner of choice for Contract Staffing and Recruitment Services within the Oil, Gas & Energy, Mining & Resources, Rail & Infrastructure, Power & Renewables, Maritime & Defence, Industrial & Construction and Manufacturing industries. Our Client Portfolio is diverse, and we hold strong partnerships with many organisations of varying sizes globally. At our core we are driven by the four DNA pillars of safety, communication, accountability, and transparency

As a proud RAP endorsed organisation, Tecside are committed to achieving a diverse & inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds. More on our Reflect Reconciliation Action Plan at https://www.tecside.com.au/.