AddressThe Opportunity:
In this role, you will play a key role in ensuring the smooth operation of our client's service department
Your responsibilities will include:
- Managing service requests and scheduling appointments for service customers.
- Coordinating with technicians and customers to ensure timely resolution of service issues.
- Maintaining accurate records of service activities and customer interactions.
- Providing exceptional customer service and addressing customer enquiries and concerns.
- Assisting with administrative tasks as needed to support the service team.
- Previous experience in a customer service or administrative role with a similar industry.
- Strong communication and interpersonal skills.
- Excellent organisation and multi-tasking abilities.
- Proficiency in MS Office applications.
- Attention to detail and accuracy.
- Ability to work effectively in a team environment.
If you are enthusiastic about joining our team and possess the qualifications mentioned above, we encourage you to apply. Ensure your resume includes your address for commuting assessment. Please note that this position is open to candidates physically located in Australia and who are either Australian or New Zealand citizens or hold a permanent residency visa. For more information, contact Nick Woods at 1300 796 202.
