AddressCBMG has cultivated a culture where people feel included, supported and respected. And we know how to have fun! When you are surrounded by like-minded people with a shared vision it makes for a pretty great place to work.
Founded in 2005, Craig Burgess Motor Group is an award winning, family-owned automotive retail group operating nationally.
We have a great opportunity for a Customer Service Administrator to join our energetic and dynamic team. Our candidate will have a can do attitude, enjoy a fast paced environment with a strong focus on customer service and attention to detail
The Role:
You will liaise with dealership customers ensuring timely processing of bookings whilst ensuring a high level of customer satisfaction.
- Managing all service booking enquiries across various platforms
- Actioning bookings and customer profile updates CRM
- Responding to all service customer enquiries;
- Follow up post service customer experience and satisfaction
- General daily administration tasks
- Reception coverage where required
Your Skills
- Passionate Administrator with strong attention to detail
- Experience processing high volume enquiries
- Professional, polished presentation with a focus on customer service
- Strong sense of professional integrity
- Excellent communication skills (written and verbal)
- Ability to prioritise workload and meet deadlines
- Good computer literacy with experience in using Office 365 & CRM systems
- Current Drivers Licence
Why work for CBMG
- Flexible working hours
- Great team culture working in a supportive environment
- Career stability with real opportunities for development
If you are seeking a rewarding career with a company that values its employees and your skill meets the criteria, please click the APPLY button to submit your resume along with a cover letter outlining why you would be the right candidate to join our team.
At CBMG, we provide a safe and supportive team environment that fosters development and career progression. we are committed to providing equal employment opportunities and embracing diversity to the benefit of all.
